The Grand Green - Familux Resort

This was truly a remarkable experience and wonderful stay. We loved the hotel and nature around. The staff was super friendly, everything was perfect - for kids and parents. Lot of space for everyone. And the childcare was perfect too. This was one of our best trips we had.

We have stayed at the Grand Green twice now. The hotel is really wonderful. They have a lot to offer the kids, however not too much in that the hotel feels chaotic. Despite alot of large families and children around, the hotel has a calm atmosphere, and feels very spacious. The food and wine are excellent. Very friendly and efficient service on all levels.

Very nice family hotel both for children and family. Photos of the hotel reflect reality very well: It's a clean, modern, spacious space that holds lots of space for relaxation and play.

Food is very good, and nicely arranged by staff on plates which makes the experience even better. Small downside: if you're vegetarian or vegan, options are a little limited (you'd better like pasta, though there always is an alternative or two as well).

Location is nice to take hikes through Thuringen Forest starting directly at the hotel in different directions.

Gorgeous hotel with super friendly hotel staff. Kitchen staff was lees friendly unfortunately but it did not take away from the overall experience!
Must go with your kids, they will have an amazing time.

Dream Stay in the Grand Green. Brand new hotel. High quality everywhere - Restaurant, reception, spa, … But main difference are the people. All are extra ordinary friendly and competent.
Nice setup also for driver of an electric car. Charger are available in the garage. I cannot tell you too much about the surroundings of the hotel, just because it is so nice, that you do not want to leave it, not even for an hour 😄

We loved our stay at this hotel. The hotel is new and very comfortable, overall covered with beautiful green plants, which gives you already a sense of relax. Employees are very friendly, all of them, from receptionist to electrician, from waiter to room service, everyone was very cheerful and helpful toward us. The room was quiet and with a good view over the valley. Beds are comfortable, which is one of the things that is not really easy to find in many hotels. We loved the relaxing atmosphere with all inclusive service, which is really "all" inclusive. No stress whatever you need just ask to friendly workers. We had a good time splashing in the pool and relaxing in the family sauna. There is also a good offer for adult only sauna, in a separate location. Fitness room 24/7 open. We cannot rate the kids club because we did not make use of it, just enjoyed our time altogether. We stayed just three days but we enjoyed it. A special thanks for the cake on my birthday.
As we already stayed in another Hotel of Familux chain, we would like to suggest to enlarge your offer in activities. Your hotel has a good potential and can be improved.

My family and I had such a fantastic time here. We've now visited all the Familux hotels, and each gets better!

The kids loved all six of the slides in the pool, and it was great for us to relax having coffee and cake by the bar, whilst being able to keep an eye on them through the window.

We cannot wait to visit again, and are already planning our future trips!

One of the best kinder/family-hotels We’ve ever been. Yes, it’s quite pricey but it’s perfect in every aspect: personal, design of interior and rooms, kidsclub and playgrounds, food, spa etc. etc. and the GYM!!! which has almost everything for a good training.

Our family recently had the pleasure of staying at the magnificent family resort nestled in the breathtaking Thüringer Wald, and it was an experience that exceeded all expectations. From the moment we arrived, we were captivated by the stunning natural beauty surrounding the resort.

The resort's dedication to catering to families was evident in every aspect of our stay. The kids-friendly environment created a safe and welcoming atmosphere, ensuring that our little ones were entertained and cared for. The availability of day care services provided us with peace of mind, allowing us to fully enjoy all the resort had to offer.

The buffet meals were an absolute delight, offering a wide array of delicious dishes that catered to every taste. The breakfast, lunch, and dinner options were not only plentiful but also of exceptional quality. The thoughtful provision of baby carts, carriers, and sleds made our hikes in the picturesque surroundings a breeze, allowing us to explore the area with ease and comfort.

One of the highlights for our children was the opportunity to view the adorable goats through the glass separation. This interactive experience brought immense joy to their faces, and the ice cream treat post lunch was the perfect sweet ending to their day.

The resort's water activities were simply outstanding, providing endless fun for the whole family. Whether it was swimming in the sparkling pool or splashing in the exciting water play area, our kids were entertained for hours on end.

For those seeking relaxation and rejuvenation, the range of sauna and spa facilities offered a haven of tranquility. From soothing massages to invigorating treatments, the resort catered to every wellness need.

In conclusion, this family resort in the heart of Thüringer Wald is a true paradise for families. With its scenic location, kids-friendly environment, exceptional dining options, thoughtful amenities, and a wealth of activities for all ages, it surpassed our expectations in every way. We wholeheartedly recommend this resort to anyone seeking an unforgettable family vacation surrounded by nature's splendor.

One if not THE BEST family hotel we have ever stayed im globally. We did not even want to leave (but extend our holiday by 3 days) however the hotel was booked out. We have already booked our next 2 stays. The predominantly 5 stars given here in the reviews are 100% correct in fact there seems to be a fan page on facebook where families can exchange their fandom, stay in contact, or ask other grand green guests casual questions ie how to maximize their stay or what to bring.

Hotel
Everything is new and perfectly clean. While it is modern and stylish nothing feels unsafe for kids or pressuring stiff (after just having given birth i do not want to feel very formal but just want a cosy place to be spoiled and relax)

Staff
Everyone has been beyond helpful and generous. Our 19 months old son had spilled soft icecream all over the floor by accident and staff swiftly cleaned it without hard feelings (genuinely tho) saying kids are allowed to do this. Staff seems to authentically care for and genuinely have empathy for kids. While all service was always instant / very fast (ie getting stuff from our car, replacing lost key, getting bucket to heat our own milk,...) nobody ever appeared rushed or stressed out.

Kids Club
This has only been the 2nd time (1st was my midwife) that we felt comfortable to have our kids being cared for by an "external carer" and we felt very safe. The team was incredibly kind; each of our children (3 and 19 months) cried on different days and as I rushed to pick them up i saw staff through the glass wall lovingly and calmly and professionally and patiently cradle/calm them as I approached. My older son apparently also wantes the milk bottle of my younger son (he usually gets the small leftovers ;-)) but they didnt hand it in case of allergies / bc it hadnt been mentioned by me. i thought that was very responsible and accountable of the team. Also kids had their diapers changed even during 1 hr stays which we appreciated. Really happy fun team- if this was a local kindergarten we would register!

Room
Room had all possible amenities (and more!) one would wish for as parents; various baby bed options, bottle heater, diaper bucket, toy, sterilizer, kids sink,... Walls appeared sound proof as we did not hear any other kids sounds from neighbouring guests.

Food
Usually we are critical about buffetts bc of the food quality but this was super fresh and top quality. Also beautifulckids buffett ans baby buffett w lots of hipp milks and glasses.

It was nice to walk around without a diaper bag as milk, kids snacks, and generously filled (diapers size 1-6, oil, powder, wet wipes,...) Diaper changing stations. The kids toilets got us excited about potty training...

We will be back!

Note; i was surprised there are actually unsatisfied customers in these reviews however when specifically reading their comments curiously i learned it wasnt real hotel guests bc they never stayed / experienced the hotel. They were either A) upset they couldnt holiday at Grand Green if they didnt have kids B) upset they couldnt tour/look around the premises without having a booking. Both only make us feel safer and like this place even more !

We had an amazing experience. Our kids kept telling us that it was the best holiday ever.
The staff is very friendly, the food excellent, and we always had the feeling of spaciousness.
Highly, highly recommended!

Wonderful spot, my family and I had an amazing time and we can't wait to return when there is a beautiful snow paradise.

The children loved the pool and slides, the staff were fantastic and the food and wine made me happy.

Great place, great staff, great hotel!

So excited for the new hotel from this Hotel group! They always come up with new things and amazing concepts both for kids and grown ups ! Cant wait!!!

Germanys top address for children’s luxury hotel

Fantastic

As good as it gets

It was amazing !

Best hotel ever

Toll !!!!!

Wunderschönes Familienhotel mit toller Kinderbetreuung und sehr gutem Essen! Wir haben uns sehr wohl gefühlt, die Kinder wollten gar nicht mehr nach Hause und haben sich nach sehr kurzer Zeit eingewöhnt und zurecht gefunden. Das Hotel ist clever aufgebaut und hat alles, was das kleine Kinderherz höher schlagen lässt. Die Erzieherinnen im Babyclub sind sehr herzlich und kompetent, gleiches gilt für den Miniclub. Unsere Mädels sind beide gerne für ein paar Stunden hingegangen. Der Wellnessbereich ist klein, aber absolut ausreichend und gemütlich. Wir kommen sehr gerne wieder!