Trek Bicycle München Süd

Just the best Trek store I have even been ( with Seville). I am on a long trip through europe from Portugal to Greece with my amazing trek checkpoint bike. My chainring got broken due to loose bolds on a previous maintenance. I had to come back to Munich hoping someone can help at Trek. Jonah and the team have been so efficient in finding a spare part and replacing it! The next day I am back on my tour! Thank you.

On Wednesday 5 June I visited the store. The electronic gear on my TREK did not work and could not charge, after transport from Denmark. An important cycling trip for me was the next 5 days and I couldn't do anything without my bike, I panicked. The store opened before time, I was received with smiles, kindness and professional people. Less than 10 minutes later my bike was up and running again! A huge THANK YOU to you, thank you for the coffee and thank you for saving my cycling trip. YOU ARE THE BEST!!! Hugs from Denmark!

Service was out of this world. Sebastian went out of his way to help me with the shoes, helmet and bike needs. I wish I had service like this in the US!! Maybe Trek should bring Sebastian to the US to train the staff !!

Very friendly and professional. Loved their recommendation immediately and bought on the same day. Got a child seat and an extra lock chain. They installed everything for me and the service was great! It was a delightful shopping experience and I Definitely recommend!

100% recommend this bike store. Been here for repairs a couple of times, the team is friendly and helpful, with great advice and a can-do mindset. Also really appreciated the fact they speak English when it gets tricky to communicate in German. Brilliant service every time! 🤙

I am a very happy customer of the Trek Bicycle Store Munich Sud, especially for the maintenance of my non-Trek bikes.

I have visited many mechanics-shops in Munich and the Trek Store Munich Sud is really one of a kind in terms of:
- friendliness
- customer support
- efficiency
- being professional (my gravel bike looked, felt, sounded like new after the service)
- customer care
- they are really passionate about bikes
- they ha patience
- they speak english

I would send this very same feedback to the mechanics' boss if I had his/her email.

I would indeed recommend the Store.

Staff are incredibly helpful and knowledgeable and took all the time we needed to help us make our selections. We've bought several bikes there now and the level of maintenance service is also excellent. We will definitely be doing business here again!

5 Stars 1000%! My road bike was destroyed by my airline upon moving to Munich. I needed a new road bike, and after I looked at the reviews and decided to come to Trek Süd because of their top-notch feedback, and the fact that I am not well-versed in German and they speak English.

When it came to the bike, even though the store was busy - Sebastian was extremely helpful and fast at helping me choose, buy, and set up my new Émonda bike and accommodated with helpful accessories and transferring parts from my old bike. The whole experience was wonderful and I would come back any time just because of how helpful they were. They (Julian, too) made me feel very welcome in the store, and were very friendly as well.

Thanks guys --- hope to see you soon on some group rides.

I received a warm welcome when I came in, and I was given time and space to browse without forgotten feeling. I left with a hoodie and a pair of socks that are among my favorite souvenirs from our family trip to Bavaria. Basti was friendly -- the kind of guy you'd like to go for a bike ride with -- and when I return to Munich I'll be sure to stop by the Trek Store again!

There should be a sixth star for this place ⭐⭐⭐⭐⭐⭐
Excellent bike shop with great atmosphere and people who put their heart and soul into it. I'm happy to bring my bikes in for repairs and service and I've also often received good tips on how to do things myself! Absolute recommendation!
Also, the guys speak English (if you don’t speak German).
My to go place in Munich for bike related topics, no other store comes even close to those guys.

Very professional and friendly customer service. They acquainted me with a bike tailored to my exact needs and took time listening and helping each customer.

Very knowledgeable staff, and great selection of products! Highly recommend!

Super friendly and competent team, I don't think I've ever experienced better customer support in Munich! You can feel they truly want to help you get back on your bike as soon as possible. Thanks!

The best team I have met so far in all the cities I have lived in. Despite of all the challenges, they find a solution and are super customer-oriented and friendly, no matter how busy they are.

Very friendly behaviour. Have some good technical skills. In less than 24 hours, they fix my bike properly for gear tuning, handlebar fix and so on. Even one of my locks, it's broken accidentally by them but they give me a free lock, which is far better than the previous one. I really appreciate their support. Next time, if I face any issue with my bicycle, then surely without any hesitation, I will go to them. FYI, the fixing cost is not high and it's reasonable. And most importantly, they explain everything details to you. They also speak English as well.

The same great service and experience I've had for years, but now closer to my home! at the new Trek Süd branch.
When it comes to bike service or my technical questions and purchase decisions, I always feel I'm in good hands thanks to the super friendly and knowledgeable team and their honest advice. Thanks guys!

Would like to thank Basti and the team for helping me get back on the road after my bike got damaged during my Bike packing trip through Germany. Oustanding service and very professional. Thanks again

I know some of the guys already from Munich North. Very kind and cool. I have my Emonda since 2018 and love it. Very happy to have the Trek store quasi around the corner 👍🏻 Also: good coffee!! ;-)

Great team of shop attendants and bike mechanics. Great service, good choice of bike, delicious coffee and on top, they organise cool social events and rides!

Although we did not buy the bike, I would recommend the store. The staff was professional, attentive and polite plus great advise 👍