Hôtel Mercure Rouen Val de Reuil

Good hotel. Stayed for business.

Staff very friendly. Good selection for breakfast. The night porter during my stay was very helpful. Good recommendations for when restaurant was closed and a good person to chat to when he wasn't busy doing hotel business! Hard worker given he had a coaching job too!!

Friendly and helpful staff. Excellent breakfast. Great place to stay.

Stayed for 1 night at the hotel with our dog whilst moving from the UK to Spain. At arrival, the staff member correctly deduced we just wanted to get to our room swiftly and made sure we got there efficiently, he also provided extra towels when we asked for them. The morning staff tried to help with respect to the Crit'Air requirements but admitted they don't know the details and pointed me to who I can ask, rather than misinforming me which could have cost a hefty fine or a 300km addition to our journey. Overall very impressed with all of the staff, our room was recently refurbished with a beatuiful bathroom, the parking is closed off at night to keep cars and belongings safe, and the morning takeaway coffee was really tasty. All in all a great place for the night.

We are returning from our holiday in center parcs Paris and need to stay over one night before our sailing back to Ireland. On first glance the building looks old but when you walk in absolutely lovely and the rooms are also lovely. Staff are so friendly and inviting. What else can you say. Would recommend a stay here anytime

Very nice hotel, our family room had a recently refurbished en-suite shower room and was very comfortable. Arriving late in the evening, the 24 hour reception was much appreciated and the evening and morning staff were exceptionally friendly and helpful. It was a real pleasure to stay here. The only criticism is the high price of breakfast so we decided against it.

Really special thank you to Brice, made our stay that much better, Brice went above and beyond. The hotel is crisp and clean, and kept to a high standard!

Been there for work. Excellent. Nice and clean rooms. Staff very friendly, nice and polite. The Boss is very polite and always smiling.

Nice location, close to the city with 10 min walking. The parking is 0.60€ per hour but it is super cramped and small. If you go a bit further, there are more space than if u park at the first two floors. Breakfast is an additional of 10€ roughly

Stayed here loads of time for work. Friendly staff and great service. The rooms are mediocre, but that's mercure. Better than other local hotels.

Staff very helpful and friendly. Great rooms, very clean and spacious. Good air conditioning, perfect in hot weather.

As usual the staff were great, room large and spotless, well equipped bathroom and ample parking. Great value for money

The hotel room was a nice size the hotel was nice and tidy the breakfast was ok

Super

Very nice hotel.

Absolutely great.

Amazing

Nous y sommes restés qu'une nuit en couple avec un enfant de deux ans, mais nous pouvons revenir pour une période plus longue sans problème.
Tout le monde avait de la place dans la chambre et pour avoir l'habitude des hôtels tous les trois, c'est pas si courant.
Bon rapport qualité prix.
Personnel accueillant.
Parking top.
S' il fallait dire du négatif, la façade extérieure est a rafraîchir pour être à la hauteur de l'intérieur rénové avec goût.

Bref, on conseille !

Bonjour,

C'est la deuxième fois que je dors dans cet hôtel. L'accueil est bien plus que satisfaisant, le personnel est excellent dans l'accueil à l'égard des clients quand on est tête en l'air et c'est calme. Je recommande vivement et moi-même je descendrai dans cet hôtel à chaque fois que j'aurai une course ou un trail. Merci encore du fond du cœur.

Très bonne accueil a la réception !!!! Le personnel a l accueil nous a très bien reçu et bien orienté sur les différents services de l établissement !! Sa fait plaisir !!! Très bien situé l endroit est calme.

Hotel très agréable, avec beaucoup de verdure, des restaurants et des commerces à proximité.
Quelques balades au bord de l'eau à quelques kilomètres.
Personnel vraiment agréable, vraiment à votre service