Lorna Sumnall Properties

Lorna and Lucy are very responsive, helpful and professional. I rent my property through Sumnall and every time I've had a question or concern, it is delt with promptly and professionally

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She is very racist and because she owns the company she speaks as she pleases.
I spoke on the phone with Lorna. I told her i want a house( rent) and in the morning next day i will send the email (proof of working).
When I called her to ask if she had received the mail, and if I could now see the house and rent it, she told me she had already rented it.
I asked when did this happen? from last night until this morning? In the night ?
He yelled at me and told me why I was asking for an explanation and hung up the phone immediately.
How is it possible to behave like that?
My opinion is that she is just racist and discriminated against me because I am not English.

The company is not even close to being professional. If you dont speak english perfectly, they dont want to contact with you.They hanged up the phone since i am not very good at english. Although i told them that i could use online translate , they didnt respond to me. And also they didnt allow my brother to translate the conversation and help me. They were very rude which was discouraging. I offered them many options to communicate with them but they refused it. Well i guess everyone thinks the same thing as i do about how to call this behaviour???

Avoid this cowGIRL at all costs. Literally no idea what she is doing!!

A fish totally out of water taking money for something she is totally unqualified to do.

Very rude!