Ockley Plumbing

I would like to say how wonderful Oakley Plumbing are. Martin and a couple of his employees came out to sort a fault on my specialised gerberit toilet were polite, knowledgeable and friendly 10/10 ‘

Also the ladies I spoke to in the office were so friendly and accommodating 10/10 !

Many Thanks

Alison D

A big ‘thank you’ to Ockley Plumbers for their rapid response and repair of our failed central heating pump. I dealt with Martin ( by telephone) and Gil (face to face) and the pump was replaced in very short order.
Thank you again.

Brian Stapelkamp

Excellent service

We used Ockley when we first moved into our house several years ago for our boiler ans nest installation. They were very good at the time and we were impressed. The boiler came with years of servicing by them included in the price- each year we have had a harder and harder time getting hold of them to do the service. Weve tried emails, mesaaging, and calling to no avail. We've had to give up on it now as it's nearly half a year after the service should have taken place and we've had to employ another company to do it instead.
If you've got a one off job you'll be fine, but once they have the money there's no incentive for them to come back

Engineer attended to look into a problem with my hot water pump, unfortunately he was not qualified/experienced in the problem so arranged for Martin to visit the next morning which was a Saturday. Unfortunately after calls and emails, Martin never arrived. Leaving me with no hot water and back to square one over a weekend. This complete disregard for the customer is why I won’t be using Ockley again.

Awful company. On the face of it seem a nice bunch, but just hope that nothing goes wrong, because if it does they will do their level best to protect their own interests and if that means screwing over innocent people that is what they will do. Seriously avoid.

Not interested in the after service