Toolstation Sittingbourne

Used branch 3 times in 2 weeks and been served by Jim. great customer service and really helped me solve a problem on 2 of these occasions. Will be coming back! great service and good banter had!! (surprising as I'm probably a pain customer Sorry!) 5 Star Review

Amazing service, friendly staff, one guy (forgot his name) helped us to find suitable part for dishwasher. Dude if reading it, know - now we have working appliances!

Have to praise Nicola a fabulous member of your staff at Sittingbourne branch. She was professional, kind and so helpful. She should be valued as an amazing member of your staff. Look forward to my next visit…thanks Nicola and Toolstation Sittingbourne 5 star service.

James Simpson
Very helpful guy from being in the trade many yrs has great knowledge of products and can help put you onto what you need he is a very friendly guy with the rite attitude towards customer service care look forward to being served by him again

Great service came to buy wrench service was great person behind the till was polite and patient 😁 recommended always good prices .

Thanks toolstation we went in for some fixings to mount a TV on a plasterboard wall after talking to Jim at Sittingbourne for about 45 minutes and explained lots to different methods we come out smileing as we got sold the correct fixings and tools to do the job, well done Jim and a big thanks 👍🏻, cheers toolstation Sittingbourne I'd always use them 😊

Excellent service and very efficient, dealt with my return issue, this is after speaking to customer services who dont know their arse from their elbow.

Went into Toolstation this morning the fixings for plasterboard to put TV on the wall spoke to a man called Jim who was extremely helpful would not let us leave until we had the right fixings didn’t want to send us the way with the wrong thing went out of his way to help left with the right fixings five star treatment

Excellent service this morning as always at Toolstation. Jim was more than happy to help and give me advice on products and his recommendation was spot on. Will definitely use this branch again

Always friendly and helpful staff here, always had stock of what I need, and always quick fab service! Keep up the good work!

Was served by Nicola, so helpful and took her time helping me get the correct items, so much better than screwfix ;) thanks again!!

Just been into Sittingbourne tool station, I was served by Jim and Nicola what lovely staff, I am a Manager in John Lewis and our expectations for customer service us second to none, they are a credit to your branch , thank them both, oh and I was asked for ID for white spirits 🤣made my day thank you 👍

Fantastic service. Was served by Chelsea who was both helpful and informative. Very friendly staff!

Excellent service - click and collect confirmed within 5 minutes of order being placed and Nicola kindly put the bag of cement in my car for me - over and above expectations

only place to go. have everything you will need. staff great Jim has a fantastic knowledge on everything you ask him and will always give you the best advice. on tools products even down to the best way to fix something

Absolutely brilliant service, think I spoke to a lady called Jade, she couldn't have been more helpful and friendly. Definitely recommend!

Click and collect was quick and easy. Tom and Lawrence were very friendly and let me buy some bits I had forgotten as well.

Nicola was Very helpful, took the order from my son, who was on my phone using loud speaker. Found the correct items in no time at all

Brilliant shop with almost everything you need. Click and Collect is great, especially in these lock-down times when the big DIY places are much more difficult to get things from.

Helpful as always. To be honest I've always had good service from all staff at this branch.