Dreams Farnborough

Karen you are a absolute credit to Dreams Farnborough, we can not thank you enough for being to helpful patient and kind during our recent visits. The Store manager (I'm sorry I don't know your name) is so funny treating us like royalty and nothing was too much trouble. Even though the payments system had gone off line we are still very happy with our purchases.

I cannot express enough the wonderful service and support we got from Cornell at Dreams Farnborough. She is a star! Super knowledgeable, attentive, genuine and truly care for what was best for us. Absolutely 5 star costumer service. Buying a mattress can be quite overwhelming, Cornell made it easy and enjoyable! Great experience

My husband and I have purchased our mattress and bed frame from here along with mattresses for our 3 children and we have always been lucky enough to be served by Karen who is amazing. All the staff here are extremely helpful and friendly and it's a pleasure to shop here. Today we bought a mattress and bed frame for my father-in-law and he was also delighted with the service. Everything is explained to you clearly and you're made to feel like a valued customer from start to finish!

Karen was great, really helpful using the machine to test which mattress and providing a pillow for me to try each mattress. Very knowledgeable about all the bases. Even got a cup of coffee while I shopped!

Myself and my boyfriend went browsing for a bed frame and came back a few days later once we had made a decision to purchase. On both days Karen was super helpful and easy to talk to. She went through everything in full detail and was really friendly. The day we went back to buy the bed frame, she recognised and greeted us, offering us both a drink.she made bed shopping fun and the process of buying the bed frame less stressful.
Also Nigel was great to talk to, offering us his knowledge and advice too! All the staff were super friendly and smiley! I would come back to buy a bed here again.

The team at Dreams in Farnbrough go above and beyond customer service, many thanks to Kavitha from the moment you greeted us walking through the door, your knowledge about your products, your service (and the coffee while we waited - which was extremely efficient) the support in hiring a van for delivery (Thank-you also to Karen). I can't rate this store enough... The Dream Team were amazing!

What a great place! Bought a bed, pillow and came back later for duvet. Was helped to pick the perfect bed for me, delivered quickly and efficiently. All the team are friendly and happy to help - especially the legendary Cornell who treated me and my Mum like her own family. Would definitely recommend this branch to make your sweet Dreams come true! 😴 😍

Visited the store yesterday and received excellent customer service. Knowledgeable and helpful staff who explained a whole range of issues to think about. Very happy with the experience and waiting for our delivery.

We found the service here to be excellent. There are a huge variety of beds, bed frames and mattresses to choose from, better than I have seen in some other stores. There a lot of staff available and without doubt they are extremely knowledgeable about their products. I would definitely recommend a visit to this store.

Me and and my partner visited the store earlier today purely to browse some pillows and see what we like. However Karen came over to help us and impressed us with her impeccable customer service and knowledge. She took us on the sleepmatch machine and safe to say we learnt a lot about what we need in a mattress/bed. Karen made bed shopping a blast!

Excellent , friendly service from Kavitha at Dreams Farnborough.
Kavitha guided us carefully through a choice of mattresses until we selected the one that best suited our comfort. Would thoroughly recommend Kavitha and Dreams Farnborough for your bedding requirements.

Great experience! Mike was informative without being pushy, offered us hot drinks. He was available if we needed a question but never felt as if he was looming over as we browsed.

Pillows are offered if you need to try a mattress and the staff there seem to be clues up on what is best for the customer.

Staff very friendly and knowledgeable regarding what mattress is most suitable. Karen, who served me, was such a lovely lady and it was a pleasure doing business with her. We laughed a lot which made the paying less painful 😂. We'll done Dreams

Store has lots of choices and staff is incredibly kind and helpful. We found the right mattress and even got free gifts. What a good start of 2024

The lady that helped us choose our favourite bed set up was amazing and very helpful while trying to get us the best for our budget. Highly recommend this place and will definitely be returning in the future.

Very friendly staff and the hospitality was amazing. Helped me get the best bed and mattress. Thank you

Brilliant service, really knowledgable staff. Loved the sleepmatch machine and how it assesses your sleep position and what mattress would suit your needs.

We went in to use the technology to find the mattress best suited to our sleep positions - Ben was incredibly helpful! Thank you!

went in yesterday Karen was brilliant really helpful friendly and found the perfect mattress for us would highly recommend to anyone

We attended the Farnborough branch today and were served by Mike. We had a great experience and he was extremely helpful. We purchased a new bed and mattress.