HSL Burnley

We recently bought a chair from HSL Burnley and we were very impressed with the whole process. Val was most helpful explaining about the fitting of the seat and getting samples of fabric to us very quickly. Delivery by Duncan was prompt and he ensured we were confident in using it. I highly recommend this company.

We purchased a chair today from the Burnley store. Jill was very helpful and went out of her way to source casters for us. The chair was delivered by Duncan within an hour and it was after 5pm! Excellent customer service. Thank you

I went in with my mother on the 17th of March 2018 and I was greeted by these 2 lovely women who even offered us a drink. We had a look around the store not being pressured, but we knew who to ask if we had a question. After some time deciding we decided to purchase a Haydock Recliner Chair. Which WE LOVE☺

She then asked us (Tracey) when would we like it delivering so we said whenever is best with yourselves. She rang the person who would be delivering the item and said that you should it within 30 minutes as he was so close.

I would also like to thank the delivery man as he was friendly and very polite.

Thanks for a Great Store Experience☺!

Burnley. The service at Burnley HSL was excellent .The staff in store were helpful , welcoming
and friendly . They couldn’t do enough for us, offering advice , refreshments and even an umbrella
to shield us from the rain as we walked to the car! My mother was very pleased with the chair she
selected and it was delivered at our convenience by a lovely, kind and helpful delivery man called
Duncan. He moved an existing chair to another room and sorted out a broken castor from
it so it would glide more easily. He even searched for a replacement castor he had in his van as a
temporary solution!!!
All in all we were most impressed by the whole experience and have no doubt in giving those
involved in the purchase 5 stars. Thanks very much indeed to all.

Amazing service. From start to finish the gentleman who came with our new chair was a delight and very careful. He made a daunting experience problem free and actually enjoyable. Thanks again and not forgetting Tracy and co for the great advise and excellent cups of tea, from Maureen H x

Excellent customer service from all the staff. Visited yesterday to buy a chair for elderly relative. Extremely helpful staff and the chair was delivered to him yesterday afternoon by Duncan. Unbelievable service. Thanks so much.

Bought a settee and chair at 3 o'clock delivered at 3 30 same day plenty of choice and excellent service would recommend to any body to look there