Wells Interiors

Great business, offering an excellent service. Paul looked after us very well from start to finish and the team went out of their way to help. I would highly recommend Wells Interiors for anyone looking for a sofa from a local business. Thank you

We had such a great week's sleep when on holiday in an AirBnb in Suffolk that we checked the mattress and discovered it was a Wells Choices Supreme medium.
We figured that seven nights of real testing was better than 10mins in a show room and so ordered one for ourselves.
The service we received over the phone and by the delivery guys was just excellent. And we've now enjoyed two months of excellent sleep.
Thoroughly recommended.

We recently visited and purchased a mattress topper (Aug '20) and received such good service. We were shown a selection that we didn't know even existed so could make a well educated choice. Very grateful for the time taken. Definitely 5 stars.

Outstanding customer service!
I had quite a lot of troubles with a sofa. The troubles were all related to the manufacturer and not at all to Wells Interior. Nevertheless, Tricia went out of her way to find a solution. Big thank you.

I was very impressed at the level of customer service at Wells. The staff very friendly with no pressure sales and were very patient with the abundance of questions I threw at them. Also they were very competitively priced.

Very helpful stuff, thank you for your assistance yesterday. Very clean and tidy premises with well presented staff.

Great customer service, top end prices

I had a delivery from this shop and was not happy with the product. I tried to refund the product but they refused the refund. However no where do they offer a Refund Policy that the customer can look at (which the company should provide). Even here on their website there are no Terms and Conditions. The only Terms and Conditions are those that come with the delivery, yet they do not specify anything about refunds, apart from: 'the deposit will only be refunded if the Manufacturer is unable to supply the special delivery'. It says nothing about if the customer is unsatisfied with the product whether they will or will not be refunded.