The Works

Good value for just the things which we needed: crochet needles, balls of wool, square lined paper and a pack of fibre tipped pens. All costing next to nothing. And I was tempted by some great book deals as well, maybe

I went in today to buy a gift for Christmas, all the staff were welcoming and friendly, customer service was very good. Thank you.

Ordered for Click and Collect to the Dover store as I was going to be in Dover today but I'd not had a message to say my order was ready. I called the store and it sounded quite busy but the lady said she'd check to see if it was in but not yet on the system. It wasn't so she suggested I call back about 5pm as they may have had a delivery by then. She then called me back at 4pm, having used 1471 to get my number, to tell me that my order was in and ready to collect before I went home. I found out her name is Natalia and I was so impressed by the level of customer service. If she hadn't called I probably would have forgotten and had to make another trip to Dover just to pick up my order so I really appreciated the fact that she did. I got the 10 kids books for £10 and have ended up reading my niece 4 bedtime stories tonight!

Superb customer service today from manager, San who went out of his way to correct a problem with my online order. He was cheerful, friendly and efficient and thanks to him, Christmas has been saved!

Great place to get some little creative things for children & adults. From Books, Stickers to Glue and games ....so many things for every season. Staff are great help too if you look for something specific.

Good stock, good prices, friendly staff, at the moment there is a sale on so even better prices, get down there fast it won't last long.

Good shop has what u want good collection on books etc cheap as chips great prices aswell great staff

Very helpful staff always willing to go the extra mile the staff are a credit to the Manager Karen

Fair prices for very good choice of books and gifts

Lovely staff great store and good stuff

A good choice of books at a fraction of the price of other high street bookshops.

Good shop good selection of arts crafts and nice staff

Super prices with a good choice of books

Great selection of books and cheap

Good cheap books and gifts

Excellent for a quick visit

Good