Avenue Carpets & Flooring

A fantastic family run business, I cannot praise Wendy enough, she really went above and beyond for us to get the carpet fitted in time for Christmas and even with an unexpected delay from their supplier who let them down and would have meant we wouldn’t have had it fitted on the date arranged, Wendy fought tooth and nail to make this happen. I cannot thank you enough Wendy! The carpet fitters are polite and helpful and cleaned up, we are so happy with our carpet, thank you!
A superb family run business.

Had carpet and laminate floor from them
Competitive prices and excellent fitting. Would highly recommend them.

Fantastic experience!! Wide choice and the team are brilliant. Highly recommend them to anyone and we will certainly use again.

Excellent communication. Fitted my whole house at an excellent and competitive price. Straight in straight out, fabulous job. Very happy customer.

Excellent. Does a lot of work for my husband. Won’t use anyone else. Highly recommend.

Hygiene flooring, self leveling and strong chew and scratch proof flooring. Is there anything this flooring store can't do. Highly recommend them.

Excellent prices and fitting. Good communication and quick turn around. Recommended.

Excellent service, price and quality carpets. Highly recommend.

Never go anywhere else 5/5
Thanks Wendy

Always bought our flooring from here. Easy and fast service, quality and affordable.

Always does carpets for our rental properties. Highly recommend.

Wendy was great, very helpful and knowledgable

Amazing thank you for the help.

Last year very pleased with work/service & communication by this small family run carpet business.
However it is a different matter this year around May I contacted Wendy regarding a quote as I there had been a leak, once she knew I wouldn't be claiming against my insurance company she didn't want to know. I have tried on numerous occasions over the months to contact her to no avail (didn't even reply to my emails). This morning I eventually managed to speak to her; she informed me that her husband was working in Bury Port and would call to measure up this afternoon. It is now 06.40 pm and no further communication has been received.
Well that is it, I have tried my best with them but obviously my busuiness didn't bring in enough money for them.
I will, therefore take my business elsewhere and hopefully will manage to get my carpet matched.
A very disruntled customer.

Phoned today for some vinyl flooring the women did not know if they did any and could not answer any of my questions and sounded if she could not be bothered would give the nil star for telephone manner not good speaking on the phone needs more training and experience