American Golf - Biggleswade

I had done an online order and the t-shirt didn’t fit and decided to take it back to the Biggleswade branch to set a refund or do an exchange.
I had a look around and found a 1/4 zip top I liked but they didn’t have the correct size in store. The manager, Hayden, checked the warehouse and, with no stock, checked other stores making a couple of calls. In the end he found the correct size top in the East Kilbride store and less than 48 hours later I collected the top.
Hayden is a true gent and offered the highest level of customer service.
Thank you once again.
Steve

Not always had the best experiences at golf shops if i’m honest however, Richard couldn’t have done more to help me.

Went above and beyond to help me with any questions and even gave me tips to improve my game. He didn’t give up on me after realising i wasn’t looking to spend thousands which you normally find so other golf shop staff take note. Was more than happy with the purchase i did make.

The other lads in the shop also were friendly. An example of how all golf shops should be!

Solid experience. Good advice and a wide range of products in all golf merchandise. I didn't try the driving range...

I met one of the most friendliest sales person I’ve ever known,Graham he helped he took time, and he tried get a good result very happy with his service .
Thank Graham .
Graham from Germany

Staff were really helpful with returns and re purchase.
Excellent customer service.

I always find the people here are extremely helpful and professional. You can be confident of getting the right advice when it comes to equipment, and what is and isn't right for you. The club fitting is great, and the facility as a whole is excellent!

Used the onsite driving range facility.
The trackman feature is a real bonus.

Great store. Always happy to help and will always go above and beyond for you in the store to give you the best possible service!

Great service..knowledgeable staff. I turned up for a 'fitting' and received a warm welcome. Tried a few clubs/drivers. Found out that the one club that I had my eye on (before the fitting) wasn't the best fit for me. Ended up buying a more suitable club for my swing..which was actually cheaper than the original ..it was well worth the trip and time spent with someone who can analyse your swing properly..Thanks American Golf👍

Always a good selection of stock available and were the best locally for kiting out my 6 year old with his 1st set of clubs. Prices are good for a shop and you get to test anything that you would like to buy. Staff are knowledgable and I've always found them helpful without being intrusive

Didn't have what I was looking for (junior left handed clubs) but the staff was incredibly helpful!!

All the guys I dealt with over my two visits were very knowledgeable and helpful.
I had 4 clubs re-gripped and bought a new pair of spikeless golf shoes.
Great choice in-store, too, but they ordered my shoes online as they didn't have the colour I wanted in stock. They were in-store the next day.
Would definitely use this store again.

Fantastic service. The store was just closing up and I arrived at the last minute.
The team were still happy to let me in and they reopened. Helped me to get what I needed and offer advice to ensure I got the right product.
Excellent!

Patrick was brilliant today, knowledgable, efficient and polite. He fitted me for some new clubs and actively listened to what I had to say. The store has improved massively since Darren has become the manager.

Very helpful staff and a large shopping area with plenty to see. Prices are reasonable and plenty of choice, great shop.

Great place to go for the driving range. Also has a well stocked store of golfing goods + some other sporting goods

Very good the staff are extremely helpful friendly and approachable there and the shop is one of the best American golf stores I've been in personally however they could do with a better range of putters but that's the same in almost every American golf I've been to. And the driving range facilities are great and the happy hour is a big reason I used the store to start with.

Bought my the Callaway driver the mavrik met Richard the sale man ,very professional and customer service was 10/10, been an OAP, well I tell you guys out there,its wicked.
And thank you Callaway

Great service, very friendly helpful staff,large range of products at fair prices.

I ordered a battery charger by telephone to collect within 20 minutes. When I arrived it had been put by for me and the guy who served me was very friendly, helpful and efficient. A good experience!