Toolstation Norwich Broadland Gate

I was on an errand for my husband today to find a new kitchen bulb. This is generally his fortay but I was told I would get advised at the shop which one we’d need. As soon as I entered the shop, I was greeted with a warm smile. I showed Steve a photo of the bulb I previously had and told him I was in need of something similar. He was professional and friendly and nothing was too much trouble. Pleasant experience all round. Thank you!

Steve was very helpful. He took the time to make sure I had the right screws for the job. Good advice. Thanks Steve

Absolutely lovely store and staff so helpful. Steve was really knowledgeable and helpful
Will definitely be back 😊

Great service and range of products, the team is all extremely welcoming. John was very helpful in finding the exact item I needed. I can thoroughly recommend this branch, as it is the best one I have visited because of the friendliness of the staff.

Steve was absolutely great and clearly knew a lot about the products you sell.

Steve was Very helpfull finding what I needed
great service as allways

My first visit here was incredibly fast; the store was organised well and the staff assisted me in finding what I required.

Great store, Friendly and helpful staff. Great prices too!

I went in over the bank holiday weekend to buy the required items to fit an outside tap.
Both Steve & Alan were absolutely fantastic and guided me through the process, recommended the best items and offered words of wisdom in order to ensure success.
Both gents went massively above and beyond standard customer service and you now have a new customer for life.
I can also confirm that the project was a complete success..!!
Cheers guys
Jim F

The team never fail to deliver a great and swift service. I always find them all to be incredibly helpful.

We received a fab service from the staff in this store. They were very friendly and welcoming, helped us determine the product we needed, gave great advice and Steve even helped carry our purchases to our bikes!

Always awesome!
Great service, helpful,polite and friendly.
Unlike some branches.

Great Store, Great Team. Always friendly and helpful when I visit.

This was my first visit to this store and I can say that I was truly impressed with how welcoming the staff were. The store is well presented and very tidy.

During my visit, I found the staff to be very helpful; the team went out of their way to assist me in finding the items I needed.

Amazing place to shop. Customer service is spot on every time I walk in. Matt and all the staff are always exceptional when it comes to help and advice.

Very knowledgeable very helpful
STEVE 👍🏻

Steve was very helpful and was able to use his background knowledge in boat building to help fix our door

Excellent store to shop. Matt and all the staff are so friendly, knowledgeable and friendly. Will definitely shop here again.

Matt, and the staff in store were most helpful today. Great store and the guys are willing to help you find what you need.