Toolstation Rugeley

I was served by the lovely young lady Caitlin who was very kind and extremely helpful with finding the right things I had been looking for. Not only did she find them for me but did so quickly and with a smile. She didn’t make it feel like I had asked such a difficult task of her as you might experience somewhere else. After having no luck finding these items anywhere else, she really made my day. Will definitely be a loyal customer here from now on. Thanks again to Caitlin :)

Very friendly and helpful lady on the counter. She was both polite and professional. She double checked that the items were correct for my needs. And as usual, very competitive prices and no faffing about. Thank you 👍

I went to purchase some new radiators last week, I hadn't used Tool Station for a large purchase before but I should not have been worried. I spoke with Lisa who greeted me with a warm smile and friendly 'hello' which is always a nice way to start business. She was exceptionally helpful, knowledgeable and friendly and helped me with my purchase - nothing was to much trouble. I think I have definitely found my favourite hardware store from now on ! Great Service and a big thank you for your help and kind assistance Lisa !

Great service. Friendly staff. Very helpful young lady called caitlin.

Second time I've been within a week, it's a slick smooth operation, ordered online for click and collect within minutes I got a text to say it was ready for collection in out and back home in 5 minutes you can't get better than that.

Nice and friendly staff, very good prices and they have the items in stock what more can you ask for.

I will be back well done 👏

The manager Amo was very helpful with finding me an alternative to the product I had originally thought I needed but was in fact wrong! Very clued up and well spoken! Caitlin was also very helpful, quick service and served with a smile! 10/10!!

Another excellent service from Toolstation got what I wanted super job

Dave Martin great guy. Helped a lot.

Went in today and was served by Sara, she was very polite and couldn’t have been more helpful

Was served by Caitlin, very helpful and great manner. I was dealt with in a professional manner and courteous approach and credit is definitely due.

..fabulous "over and above" service.. managed to lose a rubber seal from a gutter adapter, went in to buy new unit but they "magically" found a spare seal and charged me nothing.. thank you..!

The new store is very well displayed, the prices I’ve found better are better than Screwfix, all the staff professional , young lady Madeleine always friendly and cheerful. Well done all. My favourite store for all my plumbing supplies.

Great helpful and fast service , happy staff i was served by a lovely girl Caitlin and chatted to 2 other lovely members of staff dan and jay🤟👍

Walked into the store with a few items in mind. Sara was very helpful and showed me all the items I wanted. Would recommend them as a whole!

Went into the store to pick up a click and collect. A man called Adam served me he was very friendly and I was in and out in 5 minutes. Were all quick to moan at bad service, so this store needs some recognition. Thank you.

Love this store! It has fast service and great staff. Had really good help from Amo and i would definitely shop there again next time.

the new Toolstation in Rugeley . Highly recommended.
Ordered some paint from the new Toolstation in Rugeley at 18:20. I was messaged 2 minutes later that it was ready and I collected 5 minutes later. Excellent.. Staff were very helpful and pleasant. I will definitely use this store again. Highly recommended.

caitlin served me and she was so polite and really helpful

Fantastic team of helpful women, who know what their talking about. Will definitely be back for all my building materials in future. Great prices!!

Sara and Caitlin were really nice and welcoming.