The Watch Village

First class service, watch was delivered very quickly & exactly as described. All questions answered & I was very confident to place order without viewing the watch.
Emails answered within a reasonable time, but please remember that as a small company that offers a personal service an instant response is not always practical.
Thank you to Jen & all at The Watch Village.
Best wishes Alan C

🙏 This company are super trustworthy and professional - the watch was packed superbly well, and the condition was like it had just been released by Omega as brand new - the best used Seamaster l have seen. Jen, who runs the business is an excellent communicator with customer service values that are second to none - distance buying is always a gamble but the quality of service and care that the team at The Watch Village provided, gave me the confidence to place the order, extra pictures, a bespoke up close video and a chat on the phone helped me decide to place the order. I cannot recommend them highly enough when it comes to keeping you updated, putting you first as a customer and most importantly the condition of the watch purchased. Thanks Jen, for looking after me and best wishes for the future, keep up the good work 👍 easily a ⭐ ⭐⭐⭐⭐ company.

Was really keen on getting my watch in excellent condition with box and papers. Jen was a pleasure to deal with from the outset. Communicative, down to earth and cooperative. Very helpful in getting my delivery to my preference. The watch may as well be brand spanking new! I’m delighted with the watch and overall service from The Watch Village. If you’re looking for a luxury watch I’d seriously advise considering going straight to The Watch Village for a real human experience rather than wasting time with stuffy, snobby authorised dealers..
Hopefully do business again.

Ordered online off the website. Pictures well taken and detailed. Watch is from 2008 but looks like brand new. Astonishing. Shipped the same day via UPS, would buy again here anytime.

This was my first international purchase that required customs clearance (UK to New York). I didn’t know how the customs process worked. I emailed The Watch Village and shortly after, received a detailed, personal reply that answered all of my questions. 6 days later (including a full weekend), I’m the proud owner of a beautiful time piece.

I asked several nervous questions along the way, whenever UPS sent me an email about the process and Jenna was quick to explain whatever was happening.

I’m impressed with the service, quality and condition of my watch, the price and especially the level of communication - even after my credit card transaction cleared. Zero complaints, I highly recommend this company and will trust them again, in the future.

Really really pleased with the Omega watch and the excellent service from Jenna. Thank you.
There are many unscrupulous sellers on the internet but when you buy from The Watch Village you know you are buying with complete confidence, peace of mind and it is exactly as advertised. Nick Meakin

Really pleased with my purchase, communication and delivery was quick.
My new Tag came as described and well packed, price was also well competitive after shopping around.
I definitely recommend The Watch Village to anyone looking to buy a watch from a reputable seller.

Thank you once again

Very pleased with my purchase. Communication was fantastic and item delivered on time as promised. The watch is in amazing condition and is exactly as described. Would 100% recommended and will hopefully use again (if my girlfriend allows me to spend this much again on an apparent non essential item)

Wanted a blue dial aquaterra with the blue second hand for some time now. Found one with the watch village and after reading their website about them and their business, I knew I was in safe hands. To help support a smaller business rather than going to the big boys was also a factor. Jenna was great to deal with no pressure hassel or grief. Very pleasant and I'm thoroughly delighted with my purchase. Thank you to you and the team for making my first luxury watch buying experience a lovely experience.

I had been looking for a specific Omega Planet Ocean for some time when I eventually found one on the The Watch Village website, now I am the proud and happy owner of that watch. But it was more than just buying the watch, the whole journey with this dealer was exceptional from the initial contact with Jenna through to the delivery, everything filled me with confidence. Its fair to say the watch exceeded my expectations , it looked good on the website , which itself puts many larger dealers websites to shame by providing excellent and accurate images , plus accurate and informative descriptions. I have dealt with numerous watch dealers over the years and it is refreshing to see and deal with a supplier whose descriptions and images ACCURATELY describe the actual watch , that is not something that can be said about all dealers! If you see something on the website you like I'm sure it will not disappoint you and Jenna's approach and knowledge is excellent, I believe this supplier is worthy of your business.

I found Watch Village on-line and was immediately drawn to their website and the quality information and precision photographs they provide on the watches they have for sale.
Being a little nervous of making my purchase, I contacted the owner and had a great conversation as they managed to answer all of my questions.
I decided to place an order and received the watch all as described within 36 hours.
The whole process and buying experience was all very smooth with excellent customer care.
Many thanks to the team, and all the very best as you grow your business. I will certainly be recommending you to others

Hello Jen and team, the watch arrived as promised today, Just as you discribed it .
Very nice and easy transaction throughout and nice talking with you.
I am more than happy to recommend
The Watch Village to anyone looking for reasonable price quality watches .

Best regards
Alan

Really pleased with my Omega Bond 50th Anniversary watch and Jenna is very easy and accommodating
Would definitely recommend !

Absolutely over the moon with both the service and the watch I ordered. Great communication, speedy delivery and best of all a watch that I pretty much could not find anywhere else. 5* all day long. Keep up the great work!

Watch as described. Excellent communication and well packed. Great Seller. Recommended.

A pleasure to deal with, the watch was exactly as described, i am very please with it. I had a simple straight forward purchasing experience and plenty of contact with the seller over phone and email in support of my decision to purchase. An excellent on line vendor. Delivery was a totally different story as the courier company (a well know global brand) made a series of ridiculous error resulting in delivery taking 8 frustrating and concerning days. The Watch Village were incredibly supportive in managing the situation and took it on as something for them to resolve. They stayed in regular contact with me, and dealt with the delivery company at their end, which was very ensuring for me. I couldn't be more complimentary of the service they provide, and their customer focus and awareness. I highly recommend them as a vender.

Jen's knowledge of watches is amazing. Excellent communication and customer service from my first telephone enquiry to collecting my watch. There was no pushy sales pitches and she could not do enough to help. I would highly recommend and hope to return for another purchase.

Purchased a watch , which was as described, in very good condition and working well. Customer service received was excellent, very friendly and efficient. Would definitely buy from them again

Brought a used Tag watch off of these guys which was better than described, fast delivery and very easy company to deal with 👍

Watch as described, well packed and arrived promptly, big question would I shop here again ?, yes I most definitely would.