Sports Direct

Two members of staff I wish to mention. Josh and angharad, customer care was 5 star. If sports direct got a reward scheme for staff they deserve it. They could not be more helpful. Thank you very much both

It's sports direct. If you've lived in the UK for anything more than 3 months you know what you're getting from here. This one is bigger than most in the Swansea/Llanelli area. So if you're doing a big clothes shop, for example you have kids that are doing sports or you need general outdoor clothes. I'd make the trip here. Wide range if everything, plus sports equipment. And a 'Game' store inside for those rainy days when the kids just wanna play with the consoles

We tried to get a replacement for a 2-month-old pair of Nike trainers at the Carmarthen store, a 50-mile round trip, and the staff (manager Mark and another bloke who lied about his name) were rude and completely ignorant of consumer rights. The sole had parted company from the heel section and was hanging off.
They claimed it was wear and tear not a manufacturing defect and wouldn't exchange them. We couldn't get anywhere with Sports Direct on Messenger or with emails, and saw their Trustpilot reviews, so as a company we won't be buying any more from them.

But as a store I have to mark Llanelli and the manager, Mags, a 5 as they dealt with the problem swiftly and with no argument - said the shoes should not have done that in such a short time.

I had a tip on a Facebook post that the Llanelli store was the polar opposite in attitude, so called and sounded out the manager, then did a 90-mile round trip to get a result - the result we should have had in Carmarthen. Full marks to Llanelli but everyone really should be singing from the same hymn sheet!

What a transformation this store has undergone.
A complete new refit, and it looks amazing.
They even sell top brands like Hugo, Lacoste, Tommy Hilfiger, Napapijri, levis to name but a few.
Very helpful staff also. Highly recommend a visit

Fab range of products, unfortunately not available in the required size for trainers.
But some good offers as normal, 2 4 £20 etc on certain ranges.

Very helpful man in the football boots dept,and very cheerful man on the tills all in all a very pleasant experience,thank you

Really nice shop that's always clean and tidy. Staff are friendly and helpful. Great deals on many of the products there

Nice store and items at Good prices

Sports direct is amazing for Sports wear working gear c
Clothes for children as well for adults and they have always had great gifts for birthdays and Christmas love the shop

Customer service at the door and with young lady with the trainers at the back of the shop about 2pm was exceptionally good.

Always get what I want at a good price

What an amazing store, finally a retailer investing in Llanelli, would recommend!!

Always find what I m looking for grandchildren love sporty gear

All good

Friendly staff. Good prices.

Lots of bargins to be had

Great shop

Brilliant 👏