O2 Shop Richmond Upon Thames

Delighted with the swift, professional and friendly service received from Anthony at the Richmond O2 store. It is because of him that I moved from another provider and if I could give him 6 stars, I would. Outstanding customer service from this one gentlemen, who really stands out amongst generally shocking service received in mobile phone stores in general. Thank you Anthony.

I've been in twice and both times chatted with Nisha. She is fantastic. I had tried to get an esim set up on my phone with another provider and spent more than an hour in the shop without success. Nisha did it in 5 minutes! She is also very kind and personable. O2, you should give her a raise. You don't want to lose an employee like that.

I like this cafe with great service and variation of food and drinks, I go in there many times for breakfast, you can sit inside or outside. Highly recommend 👍👌

Excellent customer focus. Thank you Silvia for helping with my issue :-)

Staff is friendly, professional, knowledgeable.
A nice atmosphere inside.
Shop is tidy and well organised.

Arrived on a Thursday afternoon with my son's phone with a SIM card issue. Shop was empty so was seen promptly by David who supplied and registered a new SIM and removed the bar that was blocking the phone from working.
From beginning to end it took twenty minutes and I left with a working pnone ~ all this for no charge! Has to be a five star review.

Staff were very friendly and sorted out my issues. Though I had to come back with original verification docs due to O2's stupid policies. But the ladies, and Silva specifically were very friendly and professional.

Great store branch - staff are always so helpful and friendly. My pixel 3 stopped working after only 3 months and it was replaced for free and new phone sent to me in just 2 days! I was worried I'd lose my case I left on the old phone, but the young chap who helped me was so kind and had taken it off and saved it for me at the store! Couldn't be happier.

I visited the shop on Sat/Sunday and got excellent service from all three staff members (it's not like I'm greedy or anything). A big thank you to Sabina, Asher and Tyrell for making everything so easy and for being so helpful and friendly. Great shop and staff!

Fantastic service from Anthony. We found him polite friendly and knowledgeable, will be returning to the store soon!

Friendly staff, store has a good look and feel 🤙🏾

It's OK in the shop, very helpful and friendly..
But if you ever try to phone them..and need help...you will never be answered!

Super good customer service, I was served by a guy named Prince and he was kind and helpful.
Thank you so much

New shop. And under new management well trained staff. The all experience was excellent

Very helpful staff.Questions asked and questions answered.
In every way well done O2 staff

I have to say,well done to all the staff, good experience great service.Thank you

Good customer service

Great service really helped me out and gave me great advice would definitely recommend this place

Great service

Very good. Brilliant help by Anthony. Happy!!