Bensons for Beds Dover

Kaylee and Katie I had first class customer service showed me so many options and really went above and beyond to make sure I made the right choice which I did thank you girls enjoy your chocolates xx

Andy and Paula were fantastic my wife is in a wheelchair and has other health issues but they could not have been kinder a wonderful experience and great advice throughout.

Very professional and very friendly service left Happy and very happy with my purchase

We spoke to Andy and he was great, informative, knowledgeable, friendly and not pushy!

Great experience again at Bensons. Great in shop staff with great delivery guys. Thanks again Bensons.

Katie at Dover Bensons helped me massively to find a perfect frame and mattress for my home even though I didn’t have much of an idea of what I wanted. She explained what beds come in what sizes, fabrics etc. Explained the different payment methods and found one to fit me. Super happy with my purchase thanks to her 😁

Katie Andrew and Paula were awesome they have excellent product knowledge and very helpful and gave options within our budget and requirements! Such nice staff definitely going back ! They helped my disabled mum, and brother all with my special needs son in the background. We had such a lovely visit and will be going back in 2 weeks to place more orders as we are currently renovating. This was the most enjoyable and productive furniture shopping trip I’ve ever experienced good quality reasonable prices and excellent customer service from the staff x

The service was excellent, staff were knowledgable and profession. The only thing that could have been better was the price, but I sure everyone would say that😀😀

Brilliant service and delivery.

Polite, friendly manager and colleague. Allowed us time to browse, gave good advice, ran through various options and completed the paperwork process with no fuss, clearly explaining the delivery process, assembly options etc. Would happily recommend-in fact i did that afternoon!

Andy at the Dover branch was really helpful, friendly, and explained everything really well. From walking in the door, trying the sleep assessor machine to arranging delivery - nothing was too much trouble and I had his undivided attention. Really amazing service and I’m glad I went with Bensons

Branch Manager Andy and all staff were very helpful and knowledgeable about all products. Excellent and friendly customer service - The staff allowed you to browse and were available for any questions or guidance when needed.
A++++

Excellent and friendly staff with comprehensive knowledge of the products. Good range of products at good prices.

Very helpful to our needs

Andy gave outstanding service...no hard sell, very thorough, patient and very professional. Best customer service we've experienced in a long time.

A warm welcome from Andy, unbelievably impressive technology to determine what sort of mattress was ideal for us and lots to choose from coupled with good advice. Never was there any pressure to buy or upgrade and we were give time to make up our own minds.

The service was excellent there was no issue as I was informed at all time of any changes and confirmation given on delivery. Due to the order being delayed I was given a voucher of goodwill which was unexpected. Thank you.

New mattress required. Efficient and helpful service in the shop premises. Delivery time emailed and delivery right on time. The old mattress (plastic cover provided) was taken away and the new one satisfactorily put in place by two cheerful and polite delivery staff. We would thoroughly recommend Bensons to anyone needing a new bed/mattress.

I went to my Dover branch of bensons for beds to purchase a memory foam mattress, they didn’t have the one that I needed in stock and Paula was very helpful in locating one for me in the Dover store. Very good customer service and very happy with the item.

Great service in store. Delivery men were Brillant. Many thanks. Will use again.