Asda Stoneycroft Supermarket

I always find the staff very helpful and polite I shop in this Asda and collect parcels on a regular basis. Staff always ready to help and nothing is too much trouble the staff are a credit to Asda.
Well done

I came here yesterday but this is not an asda I have used in many years so I didn't know where anything was. The staff couldn't have been more pleasant and helpful.
I got a little bit flustered at the till as I'm generally with someone but was on my own. A male staff member with back hair was very kind and made me feel more relaxed. I'll definitely be coming back to this store.

Only recently started using this supermarket but I have to say each time I have the staff have bean amazing. The first time I went, I was pushing a small trolley and carrying my granddaughter, a member of staff approached me and asked if I would like a trolley with a child seat, as soon as I said yes, they went off and brought me a trolley. The next time I went, I was queing and a gentleman approached me and asked if I would like to follow him to the till opposite. This is a small store, always clean and well stocked. Other stores could learn a lot about customer service from this store. Well done to all the team!

Went in to return a blender from an online grocery shop as this is my local. The manager was called to help me. The manager was lovely he couldn't help at first as returns need to go to a big store but no he wasn't happy not being able to help so got on his mobile phone to the call centre ,spoke to them explained the problem then passed me the phone to confirm my details and I was able to return the item to him rather than going all the way to huyton village store.
Well done Asda excellent customer service.

Lovely friendly staff, handy little Asda ,
Local to where I live
where I pop in, to top up on essentials in-between 'Big Shop's'

Mr edris? You say you have 3 years experience in customer service? Yet you wait all day, till 8 mins to closing time to go get your shopping?

You clearly state it was boxing day, maybe show some consideration for those having to work and have family to get home to, after all it was boxing day yeh?

Made yourself sound like a spoilt kid there having a tantrum

Tried to use the free WiFi so I could pay by card but its faulty, probably needs resetting

Conducive environment and easy to access

Ive never had a problem staff always want to help if u ask them a question the security staff are always polite these people leaving negative feed back like the man on boxing day need punching i was coming out of the store as u was abuse the guard the store was closed it was6pmbut u acted like a child

Above and beyond staff in this store no matter how busy they are .I also work for tesco be really proud of the staff in this store fantastic credit

Very good staff. At all time. Shop there a lot

Has also any product for household, even flowers

cash machine, special discounts,parking outside,cold drinks shelf,not too big

Excellent. Above and beyond. Lovely staff. X

Great convenient location, staff also helpful and friendly

Good as far as asdas go.

Really good place for shopping

Amazing

Great place to shop

good service