Next

This is a five star review for the very polite courtesy and utterly helpful assistant Robin (not sure of the spelling) unfortunately the store computer system was saying one thing and as we established after going through most of the men’s section the item wasn’t in stock. This young lady was a credit not only to herself but to the Next store in Norwich, if there were more people like her shopping would be a richer experience. Thank you Robin for your 5star help

Amazing store for all apparels ranging from men, women and children.

Lovely young lady on the till in the men’s department. Very helpful and went above and beyond to locate the last pair of trousers from the stock room. Thank you, your customer service was outstanding and truly appreciated.

Great range of clothing at reasonable prices. You pay a little more but the quality is great. This is a nice big store with plenty of choice, set out over two floors.

Shopping here is awesome as they all items of clothing for both males, females and kids.

I went too this store and they didn't have the size trousers I needed in the style I wanted. So an amazing lady rang through too the other stores in the area top see if they had those trousers. And luckily one of the stores did so I managed too reserve them so thankyou too whoever that was. In relation too this NEXT store itself. Thay are always clean and tidy and the items are always clearly marked and organised

Great online order and returns policy. Also their tall range is marked with different hangers. Super easy to find clothes that fit!

A brilliant customer service from one of the female staff ( possibly the assistant/manager) of the Home Department today Sunday 22.12.19.
I was looking for a (Next) themed animal tea cup which did not appear to be in store.After asking the lady on the checkout for assistance she not only checked the entire Homewear Crockery Department,but had a colleague help her look & also checked their On Line stock.
If this was not helpful enough she then phoned another Next store across town to check if they had the item,but unfortunately I'm sure due to having a very busy store..she got no answer.
Very pleased to say I found the item at the other store later in the day..a great outcome.
I wish I knew what the lady was called as I believe she went above & beyond normal customer service to help me.
Thank you so much for your help..It really made my day..and I got the Teacup.😊

Absolutely loved it a fantastic way to spend a night away. It was a lovely surprise treat for our 32nd wedding anniversary from my husband. The staff were lovely the food was excellent the setting beautiful the rooms fabulous. Just wish the view sat outside by the bar wasn't overlooking the car park. But it wouldn't stop us going again. We would highly recommend a stay or even just a meal as it was fabulous. Many thanks to all the staff for looking after us so well.

I don't shop here very often but was given a voucher for my birthday so I was looking for a wedding outfit, I finally found one, unbeknown the lady( that I'm actually deaf and can't lipread when people have masks on, this causes me anxiety) anyway first time out on my own the lady who served me was lovely and she was loud enough so I could guess at what she's say lol thank you for making my day super friendly she even chased me for my receipt 🤣

People know NEXT but it has Victoria's secret section too! If you are looking for VS, Go to NEXT you'll get it.

Fantastic as always with good bargains and although packed, very well looked after by the staff, attentive and friendly. Mind the odd goodies missplaced on different shelves, as found a fantastic jacket for the little one very close to the pay 👉 point, well worth it! Ecxcellent quality throughout

Staff here were incredibly helpful and friendly. Although this a store that organises their clothes by colour instead of type (why), the staff were very keen to help in any way that they could. The duty manager on Saturday the 25th of November was superb. He'd obviously had a long day but still strived to provide excellent customer service.

Large next store with three floors. I love coming here for the choice. Ladies on the ground floor. Kids on the 1st floor with a Costa coffee at the back. Men's on the 2nd floor.

Great clothing at surprisingly reasonable prices easy to get to, free parking, costa coffee shop just great

Staff went above and beyond to get my little boy a full 3 piece suit that matched daddy’s!

Today I went to the shop in Norwich called next I also went last week I brought some stuff I had good deals the two lady's served us today and last we week was the best seller the name is madelane and Linda great service

Good selection of clothing, good quality garments, helpful staff.

High quality clothes at a reasonable price compared to other high Street shops. Bit more pricey than Primark and H&M but better in terms of fit and quality, can only speak for men's clothes however. Largest Next in the area alongside Martlesham Next.

I love shopping for my son's clothes here. There are a lot of stylish clothes options for babies and kids.