Biggleswade local

Fantastic little shop. The owner is very helpful. He helped me send my Hermes parcel via their instore machine. Now I know how to do it I will be back. Very friendly and very convenient.

Needed to send some parcels via Evri and being new to this was unsure about printing labels. The owner was very helpful indeed and showed me how to do it.

Always friendly and chatty! Good stock on shelves and always happy to help out!

Good little local off license /grocery store, friendly staff and reasonably priced goods. This is also a Hermes parcel point as well so comes in handy.

Great store and great owner

Friendly staff

A well stocked shop with plenty of choice, including cheaper foreign brands. Free plastic bags. Open all hours!

Friendly store

The guy I encountered has the emotional intelligence of a 14 year old. He cannot respond to a polite enquiry without immediately becoming defensive. I don't think customer service is your forte mate. Perhaps try stacking shelves? 😉

Young girl on till... on her phone, no customer service, no people skills. No wonder the shop was empty. Will not go there again!!,

They offer Hermes parcel delivery service in store and scan each parcel once you have listed it on the equipment in their store. BE WARNED, when Hermes loose your valuable parcel they will offer you no customer service, or help. They have a sales assistant who refuses to assist, ignores you to get rid of you and shouts at you that it is ' not his problem!'. RUDE. Hermes have no contact number and online you get a robot that repeats the same question. The system is corrupt and in effect THEFT. Their tracking system does not work. This store bills itself as your communities Premier convenience store& I found loosing my hard earned cash a Premier inconvenience. Community does not exist in this country anymore. People just want your money , , by any corrupt means. End of. The sales assistant who doesn't assist is paid a wage , he clearly thinks: why should he worry about you and your loss of income. COMMUNITY! Don't make me laugh.

Be warned, for Hermes returns, you must be able to use technology with no trouble whatsoever, otherwise, whilst you'll be given help and assistance, you will be spoken to with impatience, frustration, rudeness and with no empathy or understanding whatsoever that will leave you in tears, as it did for one customer who I am writing this on behalf of. Shocking service and a refusal to apologise, because that's just 'how they speak'. I will be making sure to return my parcels elsewhere in future.

No stars.
I went here to return an Amazon package as their website suggested.
It was noted as being a 'print in store' location.
The man behind the counter was rude and condescending.
I walked in and said hello and he just stared at me. I said that I would like to return a parcel and he just continued to stare at me. He then said you can't return that here without a label. I said the Amazon website said I could as it is noted as a 'print in store' location.
'Websites are not always right' he said.
I then showed him my QR code and he said that it was too small!?!
I said I can zoom in and he said I can't touch your phone due to covid!?
He clearly did not want to help and was going out of his way to be rude.
I suggest going somewhere else where your business will be appreciated.

rude store owner, always has something to complain about . shuts at 7pm even although it says it closes at 9pm

Really rude patronising man. best avoided if you are planning to return a parcel

Bloke behind the counter was incredibly rude. Was ignored while he was watching TV. No wonder the shelves were empty.

was agood shop when yag owned it but the new owner cant even keep his shelves stocked never has what you want

Rubbish service and rude staff