Vaughans

I phoned Vaughn's about a broken washer dryer. It had a 5 year warranty and Vaughn's agreed it would be repaired. They arranged for it to be picked up and replaced it while it was being fixed. Excellent service.

Rang on Thursday spoke to a lovely lady((the only lady in shop) she was very helpful and patient.
Had my delivery on Saturday
the engineer was very pleasant and professional explained everything that i nerded to know.
Thank you all will deff recommend and shop here again

What a superb company to deal with. Ordered a tumble dryer on Friday with free delivery Saturday morning. Unfortunately on unpackaging the item was damaged (not their fault). One phone call and within 30 mins another van was at our front door replacing the damaged item.
Superb customer service.

I recently purchased a Beko Fridge/freezer from Vaughan's Euronics store in Llanelli. I was very pleased with the level of service received from Vaughan's. I ordered on a Monday it was delivered the following day (Tuesday). The delivery driver Meirion was so helpful and polite. I will definitely be using Vaughan 's Electrical store again in the future and would highly recommend them to friends and family plus anyone who is looking for a good local reliable Electrical retailer. Thanks to everyone at Vaughan 's Electrical store Llanelli.

Excellent service from Vaughans again, whose staff do everything they can to make the puchasing and install as smooth and as personal as possible. Have just bought our 3rd appliance from them and wouldn’t use any other company.

Bought a new dish washer, delivered next day they removed old dish washer and plumbed in new one and took old one way within 15 minutes , delivery men very polite. Would highly recommend Vaughan's for all electrical appliances.

Such helpful staff, have purchased a few times and always great service. Prices and delivery, well worth a call to discuss your needs. Highly recommended.

I've bought from here several times and each time the experience has been second to none. Staff are always really helpful and friendly. Buying a fridge freezer for my mother today and the service was just as expected. Next day delivery and installation included which is a big help.

Excellent service as always from Vaughans, Llanelli. I phoned at 5pm yesterday for a Sony OLED TV, it was in the back of my car by 5:20pm! Polite and knowledgeable staff which are always a pleasure to deal with. Always cheaper than Currys and so much better. Buy local!

Better service when walking in off the street from friendly staff. Better range of stock on many items and also better prices. Better delivery, better after sales.
Our fridge -freezer failed and Nick from Llanelli made it all happen fast enough to be able to rescue most of the freezer contents. Brilliant company.

Sony oled tv is my 3rd purchase from vaughans so far, very good sales sevice anddelivery staff are superb, cannot fault store, the test is aftersales,hopefully i will never find out...5 stars so far thanks

Absolute amazing service, excellent advice given on our new oled TV, from point of purchase to delivery in less than 24 hours, cheaper and faster than national companies, extremely pleased with the quality of the product, the delivery drivers were mindfull and considerate of covid 19 wearing face masks and gloves while also respecting social distancing measures. Will 100% use this local business again, and recommend to friends and my own customers.

Brilliant service from Vaughans. Bought a new washing machine yesterday,. They delivered it, installed it and took away the old machine today! Professional, efficient and cheerful service all the way - from purchase to installation.

My TV decided to pack up on me just before Christmas so I went to Vaughans and to say I left there happy is an understatement!
I was served by Nicholas who was courteous, cordial and extremely personable. Took time out to explain, in GREAT detail, everything and really made me feel that I made the right decision. DON’T DELAY, GO TODAY!!!

So on Friday lunchtime at 11.30 am our old Panasonic washing machine ( 9 years old; purchased from as was then Thomas Bros) packs in. Look on line; as you do and then think OK lets phone Vaughans. Explained what I wanted and what was happening and so:- The conversation ............
1) We have just what you need a Siemens WM14T390GB 8kg load, 1400 rpm spin , 5 year warranty, in white!
2 ) Its £479.99 delivered and installed!
3) We can deliver it in 45!!! YES 45 minutes!!!
4) We will take the old one away for £20!!
So approx 90 minutes after the phone call I have a brand new German quality washing machine delivered , installed and demonstrated with the old one taken away for £499.99!
5) Currys charge £45.00 for delivery and removal of old appliance!!
Buy local, this store is outstanding and it and its staff deserve the highest praise and support.
Richard M Gibson MRCVS Gibson and Jones Veterinary Surgeons.

We've had our washing machine for a few years but only encountered a problem recently. Caroline was very friendly over the phone and helped us solve our issue quickly and easily.

Bought digital radio-didn't work in my area-took it back-no problem. Ended up buying small I Pod dock for bathroom. So! By being so accommodating and nice they got a more expensive sale!!!

Keep going back to this store. Great customer service. From the MD down to the guys in the shop, everyone is only too happy to help

I am down from Scotland on holiday & forgot to bring a specific cable which I was having a problem acquiring the staff got one for me great friendly service with a smile thanks guys great job well done.

I buy all my white goods from Vaughan, the service is second to none, staff always friendly and ready to help, delivery is always on time.