Virtu Ferries Srl

Efficient and reliable service. Fast crossing between Malta and Sicily. Good schedule though not always possible to find bookings for a car unless booking early.

Really exceptional customer service. We had arranged a bus tour of Malta, which somehow fell through - so that was disappointing - but their rep (I believe it was Julia, but I’m not the one who has that written down) took immediate ownership of the issue. We walked around Malta enjoying ourselves, and before we had even finished, our refund for the non-taken bus trip had been put through.
As far as the ferry service itself, everything was clean and orderly, the food was good, and I would be remiss if I didn’t mention that my sisters thought the restrooms the nicest and cleanest they had seen to that point on our trip. A great experience.

Very friendly staff who were extremely helpful and considerate despite having to deal with an influx of passengers due to flight cancellations caused by volcanic ash

Staff was super friendly and helpful. The boat new and super clean. I was traveling with my dog (20kg) and they helped me and supported with everything "port to port". I've never been so happy to be helped by wherever staff. Truly appreciated these guys. It took only 90min from Pozzallo to La Valletta. Super super recommended.

Particular and High quality ferry with convenient prices. Perfectly organized and precise about scheduled trips. Widely spacious seats. Video entertainment, bars and nice staff. Ideal for travellers with Motors and cars. Very recommended.

Perfect and professional

I called into the office in Pozzallo with a totally unrelated problem and was given exemplary assistance by the young lady at the desk.
Thank you also for the wonderful crossing on Friday afternoon/evening. Such a very civilised way to travel!!

Excellent service by Virtu Ferries and their employees

So we decided to go on an adventure and we jumped on a Virtu Ferry to Malta. How cool is that?

I went on-line and bought tickets and then I had to find a relative that actually had a printer where I could print the tickets out. All of these things we take for granted in the United States. i am so happy I did screen grabs of my tickets and put them on a flash drive or else I would have never gotten my tickets printed out. And I am glad I did because they used our screen grab tickets as our official tickets to get on the Ferry. Talk about being Green!

We were told to get to the dock an hour before departure and we got to see this massive ferry pull into the port. This was not your Uncle's Ferry...this thing was massive...it was like a small cruise ship. I stood there watching cars and semi trucks coming off of the boat. Wow!!!

The boat was not very crowded...we bought 2nd class tickets which were not Titanic 2nd class...the seats were nice leather and there was air conditioning. The Ferry had food, drinks and a casino. Really a Casino? A couple of guys were trying to hit it rich.

As we left the Port of Pozzallo (Sicily) we were on our way across the water to the island of Malta. It took about 90 minutes to get there and the water was so calm. We could not feel any movement on the boat at all. The trip was fun...we had some food packed and I started reading a Malta Newspaper that a previous traveler had left at my seat. Malta rocks because they speak english...I had no idea that they did...this is going to be easy to get around the island.

As we pulled into Valletta, Malta we were greeted by massive forts, boats and ships all around. It was an amazing sight to see. Then as I was standing on the front of the boat a sea plane flew right over my head and then landed in front of us. I felt like I was in an Indian Jones movie and that I was after some lost treasure and Indy was on that plane. I wanted to pump my fist in the air and say, "I will get you Indy!" but decided not too because my fellow foreign travelers might find that weird.

Once we were docked it was now time to find our taxi...we had arranged for a car to pick us up at the dock but with no cell phone we had no idea if anyone would be there for us. And then there was this great guy George holding a sign with my name on it. We were the last ones off the ship...traveling with kids will teach you not to rush out with the crowds. I am so glad we had a car because there was nothing around here but industry. If this was the Amazing Race someone would have stolen our taxi.

Words of Warning: On our return trip to Pozzallo, the Ferry left 30 minutes early...we got to the boat 2 hours early because we were worried about traffic on a Friday...note to self...there is no traffic here on a Friday! We got there in about 15 minutes. I was so happy to be sitting on the boat as it left early and thinking about those sad souls who were cursing at the Ferry as it pulled away from the dock. I think I heard someone say, "I'll get you Indiana Jones!" Hey guy on the dock that was my line!!!

Make sure you push on the door. We thought they were closed, but after calling and getting disconnected, they came to the door and we walked right in. DOH! Very helpful, speaks english.

Excellent. Super organized. Very clean and friendly staff. Highly recommend.

Very clean, great customer care and service.

Great service and excellent staff. Keep it up

Very helpful staff, simple , secure, smooth procedures to embark & disembark the catamaran , highly recommend

I liked it. The ship is very clean and the staffs are professional.

Best ferry to get fast, reliable to our neighbour island.. great service onboard!

Great agency, highly recommend, friendly and patient.

Most helpful people I have ever met!
Thank you!

The best in bussiness !! But with a lot of intern issues 🤐

Great service , never disappointed