Barceló Fès Medina

I had a wonderful stay at this hotel, the reception staff was extremely helpful with check-in and any questions that I had during my stay. Kawtar was extremely helpful and organised, made me feel comfortable during my stay and was very accommodating. Hajar was also a great help to take the time out of her day to sit down and help create a itenery for me during my stay in fes. Honestly the best service I have received during my stay in Morocco

Service restaurant très bien je remercie madame Leila et kaoutar pour l accueil chaleureux merci infiniment pour votre attention vous êtes très professionnel.

The Barceló Fes hotel truly has an excellent staff, starting with the welcoming Iman who greets us with a big smile. Special thanks to Mr. Hassan and Salma for their hospitality. In the restaurant, we were warmly welcomed by the lovely Leila, and also by the chef, Ilham, and Kaoutar.

It has been a wonderful experience that I have enjoyed twice a month. I will never change hotels thanks to its staff, and I highly recommend it to all my friends, family, and even my enemies.

The room I booked was a single room with a king size bed, room (320). The room was clean and comfortable. The front desk staff were very cordial and friendly especially Mr. Mohammed and Ms. Iman. The breakfast buffet was delicious. Location was great and close to many sites such as the Borj FEZ Mall.

My only concern was the housekeeping department, no standards were followed. I had to ask for towel many times.

However, I still gave it a rating of 5 and I highly recommend it.

During my stay at the Barcelo Fes Medina Hotel, I had the privilege of encountering Miss Kaoutar at the restaurant counter, whose exceptional service left an everlasting impression.
Her kindness, politeness, and unwavering helpfulness were truly commendable, making my stay immensely pleasant.
What set her apart was her genuine happiness and extra courtesy, especially upon learning of my Indian background. Moreover, her special love and interest in Bollywood movies sparked delightful conversations, fostering a relaxed and enjoyable atmosphere. Her warm conduct and genuine interest made me feel truly valued.
A true gem at Barcelo Fes Medina Hotel!

Additionally, I must commend all the other staff members- Mr. Mohammed and team for their outstanding service and professionalism 👌👌

Wonderful place to stay in Fez Morocco.. the service is incredible because of the lovely staff!!! Ahmed, Ibrahim, Idriss and Ilyass made my stay with my large 7 person family absolutely smooth. It was exceptional - THANK YOU all!

We enjoyed our stay at the Hotel, the food was great the rooms were very clean. We ate at the Hotels Restaurant and our server Brahim was very polite and attended to my wife’s and I needs as a customer.

I had a good experience at the hotel, Kawtar and her crew of restauration service was so fantastic very welcoming and very kind🥰, the food was delicious, I really recommand it👌👍

The hotel staff were fabulous. They were very helpful whenever I needed any service, especially Hind, Kawtar,Diae, Leila and Hamza.

Brahim and Ahmed were fabulous. Great service for my company of three who wanted take our time. Very accommodating! Thank you.

The Barcelo has been an excellent experience overall. The location, facility and service were all favorable. In particular, the omelette chef and bar manager were very friendly, asked questions and provided information about our interests, so they could determine and meet our expectations. They deserve a 5 star rating!

Hello,

I have had the pleasure of staying at Hotel Barceló Fès on multiple occasions. Overall, I found the services to be very satisfactory, but I would like to highlight a minor recurring inconvenience. During each visit, I noticed that the television applications were encrypted with passwords, limiting access to certain features.

Additionally, the availability of Wi-Fi in the furthest rooms remains an area for improvement to ensure an optimal experience, especially for frequent guests like myself.

Despite these minor inconveniences, I want to express my appreciation to the entire team, especially to Kawtar, Ilham, and the other members, for their dedication and excellent work. Their professionalism has contributed to making my stays enjoyable despite these small drawbacks.

Thank you to the entire team at Hotel Barceló Fès for the warm hospitality and ongoing commitment to customer satisfaction.

Best regards,
Elhasan

A very impressive hotel indeed! Profuse thanks goes to both Hind and Wafae for their great efforts!

Good service overall. Special thanks to the breakfast team ! Kaoutar and Ilham and also Laila always welcoming us with a big smile
Definitely coming on my next trip

Beautiful, clean place. Great service and very good food.

Anas, Ahmed, roumaysa, Anas, laila mourad they have very good Service i happy i recommend this hotel because is very good hotal and the Service and realy realy thank you

Perfect location as it is close to Borj Fes and CTM station, friendly and helpful staff.
Just want to mention that the design of the shower room is a bit funny as water will go out of it during shower without any barriers and blocks.

Mourad & laila they have very good service and they always smile and thay are very kind also try to visit this hotel you will be very happy

Nice location, comfortable beds, Nice service specially Kaoutar and Ahmed (restaurant), Salma (reception). Very supportive and kind.

Definitely would recomend for your visit to Fez.

We had a great experience staying for two nights in this restaurant. Staff is very cooperative and service is excellent.
I really appreciate the service giving by kooutar and Ilham.

good establishment, very very good quality staff kaoutar thank you very much for your service keep smiling😊✌