Intercam Banco Flamingos

Amazing service. Our personal banker Miguel came to our home and filled out the application for us on a Friday night. On Monday he called to say our ATM debit cards were ready. Each visit to the bank is pleasant with no more than one person in line. We are able to transfer USD into our Intercam account very easily.

We have tried 3 banks since buying a condo in Nuevo Vallarta and Intercam is the absolute BEST of them all! Once a customer, you can make a depoist in US currency or write a personal US check from your hometown bank or credit union's account to deposit. The best part is their service! Forget the other banks, just go directly to Intercam! We wasted frustrated years with the difficulties with the other banks before we found Intercam. For snowbirds, there is no other Mexican bank like Intercam!

We have had nothing but great experiences with this bank!

Tengo prisa de visitarlo E cambiar mi dinero canadienne en pesos mex.

Buena atención,ágil

Terrible costumer service and dreadful communication with costumers. We had an investment account open for considerable time and due to we were living overseas and we were not able to transfer the money to our personal accounts or get the money transfer to our home country.

When we travelled to Mexico to withdraw the investment money, it took us more that 3 weeks to be able to access our money due to the internal Intercam processes of creating a new debit account ?? And transferring the investment funds to the debit account??
The service provided my one of the staff members in the Brucerias Bank was absolutely unempathetic when we opened the debit account as she never listened the urgency that we had to access our fund and was only focused on the Intercam processes.
The staff from the bank was not aware of when the funds would be available or when we could debit our money and never provided accurate information in regards when we could access our money.
It you live overseas DO NOT INVEST in this bank, they use your money to get interest and then make you feel guilty of asking and requesting help .
This is the worst experience that we have with a bank in our lives .

If you're OK with them messing everything up, bank here!!! Also, bring sleeping bags.. You'll be there for a long time doing ANYTHING outside of a simple withdrawal. Terrible service.

Very bad customer service, the agents are incompetent when I comes to service, very slow can wait hours to get attended, don't waist your time go to another bank,
Not to forget intercam is not a real Mexican bank, it's a savings bank cannot give credit

Este banco es pura discriminación nos tienen esperando más de 1 hora pasando a puro extranjero cuando por fin nos atienden dicen que no ahí sistema para cambiar dls si enfrente de nosotros acaban de cámbiale a otro cliente la verdad que las cajeras como proveedor de servicio un verdadero desastre te dicen ve a Electra aparte no entienden al extranjero

Pésimo servicio y atención a clientes. No recomiendo esta sucursal.
La persona que me atendió en ventanilla no me dio explicaciones del porque necesitaba otro tipo de identificación y me hizo perder mi turno a pesar de que sí tenía la que me pedía.