Hermes

Great support and attention from the team and sales rep who worked with us. Best Hermes store experience I’ve had yet!

For an airport store they had a good selection of scarves, twillies, and some leather goods. Aisha who assisted me was so wonderful, she's very knowledgable and kind.

Was served by a very lovely lady who originally was from HongKong. Got a few twillies here, didn't have much time left before boarding. Will be back for more if I fly TA again!

They provide prices to you in all currency but charge your card in Turkish Lira.

Ladies favorite store

Nice shop. Best of quality on products.

Beautiful luxury shop with wonderful service

Nice and helpful staff! 👍

Great luxury clothing brand

World class

High class

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I was a bit apprehensive going into Hermes at Istanbul Airport due to my experience at Hermes at a London airport but to my surprise the sales advisor that served me was lovely. Although I wasn’t able to get 1 out of the 2 items I wanted she was extremely pleasant and hospitable.

A surprisingly small store. It was initially closed off after a family went it - we assume they were of import, as they left with many bags. Perhaps, this is why they were out of our sizes?!
A very small selection with limited sizing.

Humiliating experience. I was going to buy a perfume, a pair of shoes and the bag. Sale assistant said, that I can only pay with Turkish liras from my Apple Pay. I transferred money from euro to liras and then they say that apply pay didn’t work, he gave me the machine which didn’t even have a contactless sign. I was so upset, I lost 200 dollars on conversion and going to lose 200 more to convert it back, for nothing ! They were quite rude as well, never had such an experience in London or Paris

Exceptionally rude security
Do you consider it to be fine to ask a potential buyer “are you with someone inside?”
I’m not even close to look like a homeless who just decided to do window shopping
When I mentioned to the security guy that he was rude I just heard a sarcastic “thank you”

I was just at the store and my family were there before me, there was no security on the door whatsoever, and there was a barrier on the door so since all my family were already inside I helped myself since nobody was at the door and apparently there isnt anyone hired for that position. An arrogant lady came and shouted at me “you cannot come inside” I told her but my family are already inside, here she said “but you cannot open the barrier alone” I told her nobody is on the door what shall I do? She was raising her voice and She gave me the worst attitude and behavior I recieved since I reached turkey! Very unwelcoming, arrogant and rude! The HR team should give her training in communication with vip clients because not anyone buys hermes, she should work in a labour atmosphere not in a high end brand if she wants to speak to someone in that way or at least stay at home. She is a tall blond lady with a bluesh green badge. The sales associate was very welcoming and nice but I was not willing to pay a penny just because of the rude attitude that she gave me!