The Center for Allergy & Immunology

I've always had the worst allergies. Since receiving treatment from Dr.Jacobs and his wonderful nursing staff, I've experienced nothing but an occasional sneeze. I know the results aren't the same for everyone, but the allergy shots are really working for me. My regiment has included two shots each week for the last 6 months and now only once a month. It's a lot of visits to the doctors office but I was able to get in and out (30 mins) over lunch so it caused no conflicts with my work schedule. Dr. Jacobs is very upfront with what to expect and easy to talk to. If you don't need the shots he will tell you. The nursing staff is great, friendly and proficient. The ladies at the front office are great. They will get you scheduled, paid and out the door in no time. Nothing but good things to say, I would recommend to anyone who is annoyed with their allergies.

***THIS IS A LONG ONE, READ AT YOUR OWN RISK**

It is hard enough to find a doctor AND nurse who you can feel comfortable with in general, it is even harder when you are in a new state. My allergies have been making me MISERABLE for several months but most recently have gotten ten times worse. When I arrived, the lovely lady at the front greeted me, asked me a few questions, took the cards I needed, and told me I was all checked in. She came to me in the waiting room, explained the piece of paper she was giving me and said they would be out shortly. A few minutes later, Stella calls my name. She introduces herself (which I realize I did not acknowledge. Please tell her I apologize for me) as we walk through the halls, gathering my weight and making our way to the room. She was so kind and easy going. She took my pressure and a few other things before letting me know that Dr. Patel will be in a few minutes. Dr. Patel was with me before a timer could hit 5 minutes. She politely introduced herself, did a few lung and heart checks, and asked a few additional questions/clarification questions. I explained I had been off my meds for 2 days only since I had scheduled my appointment 2 days prior. She explained that she would like to do some allergy testing since my last one was over 20 years ago, and it would give us a better idea on what directions we could go for treatment. However, for us to do that, I needed to be medication free for 7 days. I accepted my fate and agreed as long we could get some answers. After a few asthma tests from Stella, Dr. Patel came back and said my asthma is well controlled. She handed me a check out sheet to hand to the ladies up front. I hand a different lady my sheet and she advised that they did not have any spots open for the following week so she needed to reach out to Dr. Patel to see when she could put me on the schedule. (This meant the world to me; I work in the medical field where fitting someone in is almost impossible. I know this affects not just Dr. Patel & Stella, but it also affects patients before and after me as well as the front desk.) The following Thursday rolls around, I get there about 30 minutes early (It was a morning appointment, and I was unsure about the traffic). The same lady checked me after asking a few questions and told me to take a seat. Stella calls me about 15 minutes after my appointment time and she apologized saying it has been a crazy morning. She got me back to the room and she explained how the testing works and what she will do during the test. I was a bit anxious and scared (flash backs from me screaming my little head of when I was ten and had this done) and she could sense it. As I laid down, she asked if I was ready to start. We had a few giggles before she left the room and started the timer. The process is not as bad as I made it out to be (although the 15 minutes is a long time when all you want to do is itch your back). Stella comes back, measures the reactions, gives me some meds to help my back and tells me Dr. Patel will be back in a few minutes. Dr. Patel comes in, says thank you for doing the testing and advises we got some great results. She went over the tests results which matched up with my symptoms. She explained the treatment options and we both agreed on what the best option would be best but if I were to change my mind at any point to just let her know. Overall, I would 100% recommend Dr. Patel. She listened to my concerns, explained things to where I understood and was efficient.

I have been a patient for over 10 years, never have to wait. Very efficient. Friendly, helpful staff. Request Dr. Kwas Huston, always willing to answer my questions, cares about his patients.

I'm very pleased with Dr. Spider and his nurse. Thank you very much for getting me in quickly. I truly appreciated this today.

Do not go here! Halfway through our shot schedule they added a new form in which you check the shot vial and sign that it is yours. I asked why we had to do this now and the nurse confided that a patient was given someone else's dose by accident. Appointment times are not as flexible as other providers and usually are very limited. No real extended hours to help working families. Showed up 2 minutes late for a 4:30 appointment and was told I would need to reschedule as we were late and you can't be the last appointment and late. My son never stays for observation and is usually in and out in under 10 minutes. Never seen such poor service from a care provider. There are better places.