Rnk Direct Sales

I noticed there are some negative reviews, but all I can say is that I have purchased 6 or 7 knives from them online and have been very pleased with every item! The knives are always new and as represented, competitively priced, and shipped fast. I will definitely continue doing business with them 👍

I see many negative comments here.
I have made over a dozen orders with this company and always been pleased.
I've spoken to the owner several times, and he has made good on any small mistakes that have been made.
Even as far as to send me a prepaid shipping stamp.

They have a great selection at a low cost.
Seems to me the discouraged people here didn't make the effort needed to get a good outcome, and are just venting frustrations.
I would give 10 stars if possible.

I can not speak to the negative reviews but so far I have ordered 2 knives they shipped fast I had them in two days the knives where good quality and at a reasonable price couldn't ask for more.

They have great inventory and all my shipments have always arrived in a timely fashion. Anytime I have called and needed anything, they took their time to help me out. I have ordered from several places. They have been the best I have experienced and look forward to a long business relationship. Awesome company with great products.

I have ordered 2 knives on separate occasions of very different prices and was satisfied on both ends, keep you up to date with shipping and are timely, good place to buy hard to find knives for a hard to beat price, cant complain at all!

Very happy with my purchase, got my knife about 4 days after buying from their site, I will be buying more!

Great knives good staff .just call he will help you.

The best $30 i ever spent! OTF LIGHTNING. Good prices. Lots of options.

StationExcellent commGreat products superGreat products super qualityunication

I buy key chain butterfly knives and cheap butterfly knives they are all great i've bought some OTF made in china don't work well but if you want a good one buy more expensive ones.
stiletto's are awesome works well and for the price can't beat it. Will be buying more soon just wish you could pick it up shipping is a killer for me.
Thanks Everyone be safe

Paid for order on February 21. Sent an email for a status update on March 11. Still waiting for the status update...it's April 9th.

Update: they immediately refunded my money after emailing them and explained they no longer carry the product.

I updated from 1 star to 3 stars because i think it was an honest mistake.

I found the ordering screen. Knives arrived in one day. Good quality for the price. Nice to find a 13" stiletto that isn't priced as high as a handgun.

They never answer the phone

Took two phone calls to reach, second one rung out till the end. Tried to call to see if you can arrive to somewhere on a map that doesn’t look like someone’s backyard on the map or to see if they take walk ins since I don’t live there and he hung up.

Do not buy from this company. I would give zero stars if I could. Purchased 3 otf knives from this company. 2 of them arrived broken, they were completely inoperable. The 3rd broke within 2 days of use. Tried phoning the company directly several times over several days with no luck. Nobody could even be bothered to answer the phone. I then emailed the company about the broken knives and after 3 or 4 emails I finally received a response saying if I mailed the broken knives back to them (at my own expense) they would refund the purchase price but would not be refunding the shipping cost. I mailed 2 of the knives back to the company and emailed them to let them know and to give them the tracking number. They acknowledged receipt of the email with tracking number and replied the refund would be issued upon receipt of the knives. That was several months ago and no refund. I know that the company received the knives through verification (I have a signature from an employee) from the United States Post Office. I have since emailed 6 or 7 times attempting to find out when I will be receiving my refund but have received no reply. Do not buy from this company.

Update: the owner replied to my review here after 2 years and asked if I had any proof. As I said in this original review, I mailed the broken knives back to them at my expense and included tracking information which I provided to them. I still have the emails from the post office showing delivery. What I don't have is the refund. I noticed the owner has gone on a replying binge to the many bad reviews he has received. That's one way to rectify bad reviews. Another is to provide good customer service. Obviously, their business acumen has not improved. As I stated before, do not buy from this company under any circumstances.

Purchased two knives, one was the one I ordered the other was not the one I ordered at all. Emailed them right away and they responded right away. Sent me a shipping label to return the wrong knife and said upon receiving the return, they would send me the correct item if available or would refund me. I have bought alot of knives online, tacknives, mega knife, blade addict, grindworx, blade hq, etc. Only had a couple of issues but most companies would send the correct item straight away and then charge if the return wasn't recieved. Considering the knife they sent was a cheap one (around $25) most reputable companies would just say keep it for the trouble. I ended up purchasing the one I originally wanted again so I wouldn't have to wait but probably won't be ordering from them again.update- reordered the knife I wanted but apparently was out of stock or something, not sure , after a week of waiting for them to ship they just cancelled the order,no explanation, definitely won't be ordering any more products from this store. Also waiting on a refund for the original wrong item sent, very disappointed in experience with this store.Months later this guy responds to my review and calls me a liar..just read reviews on Google of others experience and better business bureau claims on this assclown and judge for yourself...spend your money elsewhere, that's my opinion!Thank God for honest reviews to help keep slimeball internet rip-off companies from stealing our hard earned money.Shame on you!Proof is in our email exchanges! Which will be posted on several knife forums and anywhere else I can expose this bad business.

I can say that their customer service is garbage. It look forever to get a hold of someone and when we told them what our issue was, they were rude. They mis-shipped our order and sent us stuff we didn't order and yet they are making us pay for us to return them and their defective products. About 90% of the knives that came in were defective. The knives we bought were out the front automatic knives and when you would retract the blade, the blade was still sticking out, there were screws missing and the belt clips were hardly even attached. When we told them that their response was "well they are made in china so 3 in 10 are defective." That wasn't even the case for us, 7 in 10 were defective not the other way around. I have also ordered other knives made in china which are less expensive than these and those were better quality. Be careful where you buy from. I don't recommend this company.
———————————————————
2021: Editing my 5 year old review since I can’t seem to reply directly to the owner’s response: At this rate, responding to a complaint 5 years later, obviously I will have no proof as we have moved on with our lives. I honestly had no idea what was going on when I received this response because it’s 5 years too late to solve anything. But you seem very defensive of a lot of us saying the same thing. I don’t leave reviews often so it must have upset me enough to leave one in hopes someone would have reached out sooner. Can’t even do that in a timely manor either.

Not impressed. Almost two weeks after ordering, no communication with tracking info. Items where supposed to be in stock. No replies to my email. If I dont hear anything by Monday or they dont answer my phone call Monday, I'm doing a chargeback. Then I'll buy what I want from DHGate, for less money, with faster shipping, and better communication.
Update:
I sent an email with the warning of a oncoming chargeback Monday, ten minutes later I had a few emails. One, was we are sorry, it's not in stock. The others where notifications about my money in the process of being returned. It took a threat of a chargeback to find out it was out of stock, two weeks after ordering. After one ignored phone call and email.

Ordered knife and received just a receipt rolled up in plastic. Package did not appear to have been opened or damaged.