Rally House Plaza East

From the moment we stepped into Rally House Plaza East, Michelle M transformed our shopping experience into something truly special. Her attention to detail, coupled with an unwavering patience, made us feel not just like customers, but like welcome guest .

What set Michelle apart was her exceptional customer service. She was attentive , striking a perfect balance that allowed us to shop at our own pace while knowing she was readily available to assist. Her friendly demeanor and positive attitude added a personal touch that made our visit memorable.

The level of service we received from Michelle at Rally House Plaza East was unparalleled, not just in the plaza but across Kansas City. It’s clear that she is not only a valuable asset to Rally House but also a standard-bearer for customer service excellence. We left the store not only with great finds but also with the feeling that we had just had one of the best shopping experiences ever.

In a world where good service can be hard to find, Michelle truly stands out. We would return just for the pleasure of being attended by her again. Her commitment to excellence in customer service is a rare gem, making our experience not just satisfactory, but delightfully exceptional.

Thank you, Michelle, for making our visit to Rally House Plaza East a wonderful experience. We can’t wait to return!

The store was very organized and clean, and staff very friendly! There was much more merchandise than some of the other stores.

Store was clean and well organized, associate who checked us out was great! Very friendly and cut tags off merchandise so my son could wear it out of the store.

Always a great selection of Chiefs items!

The assistants at the store were very helpful in showing us where we could get exactly what we wanted and even the prices and availability of the various items. Rather than simply saying that this store was out of what we wanted, the young man who worked there went and search the inventory of other stores and suggested the best way to get them since we were on a tight schedule for graduation. Love Rally House! Always quality merch, too.

I went looking for University of Missouri-Kansas City gear and this was the only place in the city beside UMKC's bookstore that had any AND it was cheaper on whole than the book store! I found everything I wanted and few things more that I am going back to get.
I was amazed at the huge selection of EVERYTHING Kansas City sports in the store...Im going back!!!!!

Phenomenal array of options -- great products. Customer service is top-notch -- loved my visit to the store and what I was able to purchase.

Everyone is very friendly. As soon as I walked in, someone was available to help. I ordered online to pick up in store and my order was ready wildly quick.

Andrew helped me find exactly what I was looking for. He was courteous & professional. I appreciate the extra effort to see that I got the correct size & fit! Thx

Cool location, and a tremendous variety of KC sports merchandise, past and present.

I lost my keys at the Rally House. Thank you so much to the store employee who found them!

Nice sporting store. Lots of apparel and items in relation to KC area. Prices are a bit expensive, but there's plenty to choose from.

Compact store, but they pack in a lot of merchandise and selection. Mostly Chiefs and Royals focused with some other sports.

Great customer service! CJ went above and beyond to find what I needed for a out of town trip.

Great service, great selection, and average pricing.

Unique and quality local sport teams apparel. Very well organized.

Nice atmosphere with a super friendly and helpful staff!

What can I say? One stop shop for my favorite teams!

Lots of local sports team apparel. Reasonably priced.

Perfect !