Bank of America (with Drive-thru ATM)

I had a great experience at this branch today, there were a lot of people and the employees were very busy, but they were professional and kind. Good team of people working there!

Albert J. Korczynski, Solutions Advisor is so kind, so efficient. He is a pleasure to deal with whether you have $100 in your savings account or $10,000. He helped my sister and I out on many occasions. Bank of America needs more people just like him! Kind and caring, small town banker like in large corporate sea! How refreshing!!

Al was really fantastic in helping assist us with a tricky account issue that ended up taking him past regular business hours. He was so patient and friendly despite multiple road blocks and ended up solving the issue. Thank you so much!

Guy named al helped me with credit charge fraud from google account. He was nice helpful and got it done with charges going back on my card the next day . Very awsome

Pretty smooth experience. The persons at the counter are very friendly.

My visit was quite pleasant. Everyone was very nice and helpful.

Nice place also nice ppl always take of my money & this is where my moolah is at

Love Bank of America, wonderful staff, Please keep this Bank open

Teller was polite

Made a deposit at ATM and was credited to much money. I reported the issue and a 10 day hold was placed on my payroll check (single working mother living paycheck to paycheck). It took me several calls and 2 visits to get my answer, the manager accused me of entering a false amount myself and refused any attempt to review security footage that would prove otherwise. I will be closing my account after over 10 years (after the check finally clears)and I will be looking for a bank that treats all customers with basic dignity.
My direct complaint has since been addressed , I was assured that procedure was not correctly followed,the hold was lifted ,and my experiences both good and bad will be addressed in person today.

The Atm's at this bank NEVER work dont even waste your time going there. The door lock is the most boot leg thing ive ever encountered.

Will i be charged a late fee on my credit card am sure they will

I got scammed from someone and Bank of America decided to close my account saying “ we ended the relationship “ , yeah just because i have a humble job , if i had a Million dollars and someone scammed me do you think they will even think about closing the account !?
***Edit : back then when this happened, i called the customer service , the representative told me she’s gonna connect me with the decision maker and then she hanged up .