Greencastle True Value & Just Ask Rental

We always try to go to True Value before anywhere else because it's a small owned local company, and they have great customer service. Today just shows how amazing their customer service truly is, my daughter and I went in to get a few small items and the gentleman that helped us was very knowledgeable and patient with us not knowing exactly what we might need. He helped us find the items we needed and more. The gentleman back at rentals even helped me find the correct size fitting for a repair part on my toilet. Over all the customer service at this facility as well worth paying an extra two or three dollars an item knowing that they have great customer service the store is always clean and if they don't have something they're always willing to order it for you. I highly recommend Greencastle true value and will continue to use them first in the future.

I have used both the rental and the hardware store. The employees are great. There is plenty of staff and they are all very knowledgeable.

I wanted a piece of equipment to dig holes to plant some arborvitae and they answered all my questions and I rented a piece of equipment that did the job with ease. The price was very reasonable and the service was exceptional.

I also get keys made there on a weekly basis for my car lot. It is a service that is invaluable to me and the wait is never long.

Great local family owned hardware store like your parents use to have! Employees are very friendly and willing to help. If they can't answer, they will find someone else who can help! Prices are competitive with your large box stores, with a personal feeling.
True Value also offers propane tanks and filling services, on top of their rental services. Stop by and check out their offerings, and pick up or have it delivered for the term of your rental.

We went in looking for Benjamin Moore paint. The sales associates were extremely pleasant and helpful. A young lady in the paint department went above and beyond in helping us find what we needed. Nice shopping experience! We'll definitely be back.

The employees are very helpful and friendly. They are very knowledgeable and willing to spend time on all my questions. They help me with insight on refinishing my hardwood floor and was able to rent me all my needed equipment.

I came in on a Saturday afternoon looking for a water pipe fitting. I found out it was a special type that they didn't have. I mentioned to Brian that I could use what they had except I didn't know how to solder. 15 minutes later, he had me all fixed up.

And he did not charge anything near what the service was worth.

We like our home town store, there are lots of things to look at.

My favorite store in Greencastle... knowledgeable staff, very conscientious owner.

I have used their rental department often, excellent service and rates. Their hardware is also we'll stocked.

Went in to get another key for my jeep. Fast and experienced.

Friendly and knowledgeable staff, always willing to advise on any project materials needed

Ace is the place... I did not get exactly what I went in the store for but... came out with exactly what I needed. Thank you!

Great 👍 they had what I needed.

Always a pleasure to shop here.

There is no comparison to their customer service!

Went there to get air conditioning filters.

Awesome Customer service!

Great service.

Hometown friends who have what you need.

Had what I needed. Thanks.