Raley's Pharmacy

Every time that I need prescriptions filled, I am always treated with kindness, respect, and it’s completed ASAP. Pharmacist Jahnvi consistently maintains an organized, clean and efficient pharmacy. Additionally, the pharmacy technicians and their ability to deal with upset customers with kindness and grace is admirable.

The staff is informative and service is prompt. The pharmacy is well organized and functional. They provide much better service than their competitors. I am grateful to have them in town.

I've been using this pharmacy for about 10 years and The staff is and has always been first rate. I wouldn't go anywhere else.

Very smart, nice and helpful customer service. From the manager, pharmacists & techs. They've helped my family for many years.

The pharmacist saved me a bunch of money by helping me with the correct otc meds to give to my 4 month old.

Just switched from cvs and couldnt be happier. The staff is friendly and helpful!

Pharmacist Connie was friendly and super helpful. Thanks!

They have been friendly and quick.

I have been using this Pharmacy for about 2 years. The only problem I have is lack of staff communication. It's takes them a long time to call my doctor, check the fax machine and stay up to date with my doctor. I have to do most of the work for them 80% of the time.

Slow to return phone calls and usually don't receive notification of my prescriptions being ready to be picked up

For over a year, continual problems renewing prescriptions personally or through automatic system including excessive delays and errors on their system. Will be going elsewhere.

Very Very slow but friendly. It’s very clean there

Be messed up my prescription it took me 3 days to get eight pills which was not even the right amount

I'd give this pharmacy 0 stars if I could but NOT because of its staff. I truly think they are doing their best with what they are given. Pharmacy is busy and not easy work. Pay your technicians better and hire more staff Raleys! Techs nowadays make as much as fast food employees. And no I'm not a disgruntled employee...

If I could give this pharmacy 0 stars I would. I use them because it’s conveniently located on my way home to Foresthill. That’s the ONLY convenient thing about it. There is literally a problem every single time I try to refill my prescription. The staff is always extremely rude. My doctor called in my prescription on Friday, it is now Monday and it still isn’t filled. I am tired of the run around and rudeness of all of the staff at this pharmacy.

This pharmacy is a disorganized mess. I constantly have problems that I've never had at any other pharmacy. Examples: My doctor sent a prescription with 4 refills and they filled once with no refills. Once my bottle of 90 pills was short about 30-40 pills. I have on several occasions been called and told my prescription is ready and show up to find it is not and then they don't even have enough pills to fill it.

Edit: I needed to call about a problem. I was on hold for over 45 minutes. Once I got a tech on the phone it was solved in seconds.

I am sorry I need to write this review. This is the closest pharmacy for us and we shop often in Raleys. But this is the worst pharmacy in the area. Staff is often wrong and argumentative. They take forever to issue medication, they are often closed for no reason etc. I dont feel welcome here but like a burden.

This place is a joke .my Doctor put in my prescription two days ago. I call in to find out how much longer before i can come pick it up. They say how busy they are but they will have it ready in one hour. They also are tottaly incompetent as far as workers comp. They have no clue on how to direct your prescription from you paying out of pocket to workers comp. I waited two weeks before i was able to get my meds.

New prescriptions take forever to be filled, and refills are never ready when they say they will be. I need a monthly injectable prescription and it's never ready on time. Who do you think pays the consequences for that? Certainly not Raley's Pharmacy. They don't seem to understand that people with chronic illness need their medications timely and on schedule. The last time I was a couple days late picking it up (because it wasn't ready the day I went in to get it), they said they sent it back because I didn't pick it up on time! I know that's not true because when I got it finally after a 2 day wait, they had actually slapped the new label over the old one with the old fill date on it! Shame on you people. I'll either use Walgreens or mail order from now on.