American Plumbing Services Inc

Our HOA sent American Plumbing Services to repair a leak from our water tank that caused our cold water to turn warm and part of our kitchen tiles were warm.
Javier and Ben were the absolute best-put me at ease with a thorough explanation of the work, professional, and used their time efficiently. You couldn’t ask for a more excellent work ethic. Thank you for exemplary service.(These guys deserve raises!)

I called around to get a plumber to come out quick to clear my main line that was blocked up and not allowing Amy water to drain anywhere in the house. Christine answered my call and was so nice and accommodating to my concerns. A tech wasn't available in the morning but they would be able to respond in the afternoon she said. No problem. A little while later she called back and told me a tech was done with a job early and could come by sooner. The tech showed up and was very pleasant to deal with. He was compassionate and easy going. He fixed our problem and also educated us for future things to keep out for. The price was extremely reasonable, unlike other companies I've got estimates from in the past for other simple jobs. It's not everyday you have a wonderful experience with a business and out here I only have a handful. Today American Plumbing became one of those businesses. Thank you!

After hours call. Ben was clean and professional in his approach. We have a historic house and Ben was carefull and got it done and made some good recommendations.

Inexpensive, quick response, and friendly

This company is very unprofessional

I had a repair for bathroom flushing and sink
They came out an did not repair
I called on Saturday and the tech sent me a paragraph text assuming we not going to pay all they care about is money and not service
Here is the text I got when they didn’t show up:
“I was able to get in touch with the owner of our company to get some further details (but he is not in the office). Our technician was called out for 1 toilet and 2 faucets. He was also asked to inspect both bathrooms. Without knowing further details about what he actually did or didn’t do I can not properly determine if the current issue is something that we have already worked on or not. That being said, if it is not something that we are responsible for it would be a chargeable call at a DOUBLE TIME rate. Also, your business is not who is responsible for the bill. So I cannot assume the owner would want to pay double time rates. The office is closed until Monday, and Christina will call you Monday to assist.”
Christine called me on Monday and would not listen to my concerns, she laughed and stated were you going to pay? I asked for the owner and Christine stated she is the manager! I had to block the technician Gabriel who continued to text after not showing up to get the job done. I am very dissatisfied with this company and their unprofessional behavior.

This plumber charges a fee plus fuel surcharge for an estimate. Is that because they know they will be outbid??? Hard pass!