Home Services at The Home Depot

I like this store, but don't ever call for info! I called about carpet/tile installation and I guess I boar the girl, because every time I talked or asked a question she just yawn, really, like over 10 times in less than 5 min. It was really over kill on the yawning. Come on, learn phone etiquette!

I purchased a room ac unit from the Folsom store. Parts and the MANUAL were missing. The warranty agency was of no help since I didn't have the manual or parts numbers. Called the Folsom store and they went through all of their boxes and found many to have parts missing,I now had the numbers. I then called the Placerville store and was able to give them the parts numbers and was then to call the warranty agency as they insisted. To my surprise that agency was closed for the day despite claiming to have 24 hr. service. I drove to the Placerville store ( a 36 mile trip) and cannibalized several boxes to get an intact unit. The warranty agency was an obstruction. I live in Georgetown...a good distance away.

Very horrible free carpet install experience. Said they would install the carpet Friday and cancelled and pushed it back to sunday between 8 and 10. Emailed us saying they wouldn't be able to arrive until 11 to 1. 5 o clock in the evening rolls around and still no one has shown up. Definitely not the place to go for any kind of flooring/installation!