Monroe Community Credit Union

I have been stressed about a financial issue for month. Nichole D helped alleviate some of that just within first visit. Thank you Nichole.

I had a very pleasant experience on Thursday, March 16, 2023 at the Telegraph Road location in Monroe, MI.
I was in receipt of an insurance check from my fathers passing. I had to initially deposit the check and wait 5-7 business days before any withdraw was able to be made. On this day I needed to divide the check amount between his grandsons and funeral home. I explained to Mariah Smith who was my teller for this transaction how it needed to be split. I was worried it would be a long not easy request. Mariah smiled and said I am sorry for your loss and dont worry there will be no problem. She was very pleasant smiling and helped make a sad type of transaction easier. She was exceptionally courteous, smiled and professional. I thanked her when we were done and she wished me the best of luck. Employees like this need to be recognized for their customer service. It is the type of employees that makes a big difference with continued service to the public.

We recently moved to Monroe county and needed a credit union. So far so good! It seems they don’t have certain app features that our old credit union had but that’s ok. Everyone has been super friendly too, unlike our old credit union.

Really nice place, very friendly staff. Except Sarah , but that's okay it's still a great bank. Im always in and out never had a problem until Sarah. Overall great experiences.

I am always impressed by the customer service here. Great CU with competitive rates and services. Very active within our community too!

Mindy processed my auto loan at a great rate. Quick and simple , MCCU has the best rates and so easy!!

Excellent facility. Good service and low credit card rates. I've been doing all my banking there for years.

Quick, friendly service. Have never had any banking issues or complications like I've had at the bigger, national branches.

Staff is always pleasant and helpful. Customer service at its best!

Cleaning crew do a fantastic job keeping this place clean,for their fantastic customers!

I love it this place always have me n cat in line, it’s never a long line

I like the double atm machine set up. Very convenient when needed.

In and out, business done.

The best credit union around. Everyone is great that works there.

Never a problem in 30+ years

Nice place, friendly employees

Stacy Mettie is great to work with!

Easy to get in with my wheel chair

Nice people. Very professional.

Service with a smile. Friendly environment.