Road Runner Auto Sales and Service

My kids and I drove in today to look at vehicles. I ended up purchasing a 2011 Hyundai Sonata. The vehicle runs great, my daughter is super excited to own her first vehicle. Jim and Lauren were awesome, they made my buying experience exciting. Jim was very knowledgeable and honest about the vehicle that I purchased. If you are looking for a great quality used car and people that you can trust Roadrunner is where you should buy.

Great experience. Jim Willett was very friendly. The car was spotless. I took it on a couple test drives and to a mechanic to get it checked out and there were no surprises. Mr. Willett said they make it a point to only put good road-worthy vehicles on their lot, and my 2011 Honda CR-V is just that. Had a problem with the back driver-side door - like child safety lock wouldn’t disengage. They worked me in and got it taken care of for me. Car runs great, looks great, and I got a good price on it. Highly recommend this place. A friendly, honest salesman helps ease the worry of buying a used car. And who can’t love a shop with a big sweet dog for a greeter!

Just bought a Honda 2010 CRV Today 9/25/2024. Could not be happier with the purchase, very clean vehicle reasonable price very easy staff to To work with.

Recently got new tires at Road Runner. I couldn’t have asked for better service and pricing. They were very knowledgeable and made sure the tires we were getting fit our needs. Jim and Cindy were great to work with and who doesn’t love an office dog like Lucy to keep you company while you wait. Thanks again Road Runner!

Very happy to have driven almost 3 hours to grab a nice used Toyota Camry. Jim and his family were great to work with, and I enjoyed conversing with them about stuff not even related to buying a car. I can tell they enjoy working together and serving their customers.

The car I bought for my 16 year old daughter is a solid vehicle and was very clean. This helped make the buying experience for my daughter a very positive one.

Also, how can one go wrong buying from people that love dogs as much as many people do?

Thank you again!

I only went to test drive a car, and not buy one! From the minute I walked in, Lauren and Jim made me feel very comfortable, like I had just come to visit family. They entertained all my questions (even roping their mechanic, Craig, in), let me test out two vehicles, which ultimately changed my mind on the vehicle that would be best for me. Buying a car is a stressful and scary experience, especially for this single woman, but I never felt uneasy here! I drove away with a fantastic vehicle, at a great price, and I hope everyone who reads this goes to check out Roadrunner Auto's inventory first. You too will feel like they are your family and that you are in good hands! Thank you very much Jim, Cindy, Lauren and Craig!

Purchased a Honda CRV and had a wonderful experience from the first contact with Jim through the sale closing. If Roadrunner has a vehicle you want, do not hesitate to talk to Jim. After doing our research online, Jim had a very fair price on the vehicle we wanted and allowed us to have it independently inspected
We really appreciated the Carfax being done already and the VIN available to research. The entire experience couldn't have been better!

Never disappointed. Always amazing service, trustworthy,affordable and fast.

Had a great experience getting my car from Jim. He's very personable, no nonsense but has a great sense of humor. They also have one of the most adorable big old dogs I've ever seen. Looking at his inventory he knows what cars are worth selling and he lets the product speak for itself.

Justin has been very helpful over the past few months after our purchase of a used car from them. His after-the-sale service as well as the staff and mechanics helpfulness there has been over-the-top and much better than expected! With a few minor repairs needed right after the sale, they all sent out of their way to make sure we were satisfied. Also, he has been a great resource for a major repair that cropped up, months after the sale and put us in touch with a reasonable mechanic. Realizing that we are buying a USED car, things will happen and they could have just written us off - NOT SO will Justin and crew. Wonderful to work with if you ever need any assistance after the sale, they will be more than happy to make it right, all you do is call.

Took my Subaru into their shop, not only EXCELLENT customer service, but extremely knowledgeable service dept. They took the time to explain to me the issues, what needed to be fixed and explained why, as well as they were much cheaper than anyone else I received quotes from. Gal at front desk was friendly and helpful with all of my questions. Will definitely go back.

I bought a 2006 camry and I'm very pleased with it . I thought Jim and his wife were super friendly and helpful. And they also have a good
mechanic if you need any service.

100% SATISFACTION! I never thought that I would be able to walk into a car dealership that didn't bombard me with pushy sales people who pull every trick in the book to get me to buy and take advantage of the fact that I'm alone without a man! As soon as I walked in I was treated with class and respect, able to look around on my own time and for the first time in my life, the salesman actually listened to what I had to say and stayed within my price range. I cannot stress enough how wonderful this buying experience was! I left with an amazing deal and a new friend. The car was immaculate and the dealership does its own servicing and maintenance of vehicles. I'll continue to return for all services because I know that I'll be taken care of and I trust the establishment. I couldn't be happier with my purchase - I got an amazing deal, treated with respect and I'll keep coming back! Thanks so much Jim! You rock!

My fiancé and I just bought a Cadillac SRX for myself, and we could not have had a better experience here. First of all, I got significantly more for my trade-in than I thought I would--how often does that happen?! Uh, never! My fiancé has purchased several vehicles in the past from the "big" dealers in town, which he always dreaded doing, so needless to say he was not excited to go car shopping. He couldn't stop telling me how painless and stress-free this purchase was, mostly because Roadrunner's staff is NOT pushy in the slightest. They let us look on our own instead of jumping down our throats just to try and make a sale, and when we had questions they were more than willing to answer them. They are trustworthy and were completely forthcoming and honest about their vehicles. They clearly try their hardest to achieve customer satisfaction, even going the extra mile to order me another car key without me even asking. Anyone who claims to have a less than positive experience is clearly not right in the head, because they are easily the best dealer in Cedar Rapids! Believe me, you don't want to go anywhere else!!! Thanks, Roadrunner, we love our new ride!

I've had my daughter's car repaired here twice (separate issues) and have had nothing but great experience with Road Runner. These guys are fair and offer fantastic service. A very rare find (an honest repair shop). I highly recommend Road Runner.

I can’t recommend Jim and Road Runner enough!! I was browsing cars, came across a cute Kia that I fell in love with. I called Jim and he immediately went to work getting me financed and two days later I picked up my new car! It was so easy and painless and I am OBSESSED with my new car! This was the easiest car buying experience I have ever had.

I looked online for a vehicle because being a woman alone, I had no clue where to start. A vehicle on the Road Runner lot came up so I called for an appointment. I went in as a customer, but left the first day feeling more like family. The owners did NOT apply any pressure for me to buy a certain vehicle OR to even buy one. The 2nd or 3rd day of looking I made a decision to purchase the 2nd vehicle I looked at. The paperwork went smoothly. I totally had a positive experience here and felt I had been treated very fairly! Buying? You certainly can't go wrong here!🇺🇸🇺🇸

Great dealer! They worked with us on getting the best car within our budget - never haggling about price - which was under book value. We bought the car and they were incredibly responsive to making sure everything was perfect. Tyler was awesome!

Called to check availability of a vehicle for my wife. Went in the same day and checked it over and went on a road test. For a 2004, it is a very clean and quality car. Sat down and had no hassle doing paperwork. Total time to show up and leave with a new car was less than an hour. Very professional.

I was looking for a new car and Jim was very helpful. I am a student and needed something reliable but not hugely expensive. He was very kind and understanding of my situation. Definitely will keep recommending Jim's business.