Phresh Lochs Salon

Heather has been coloring my hair for many years and I love that it has turned out perfect every time! The salon is upbeat, nicely decorated and very comfortable. I never have any problems with appointments and Heather's always there when I arrive. What I really love is that she sends me reminders the day before. Highly recommend Phresh Lochs Salon. Thanks Heather for your awesome talent!

Heather is an extremely talented beautician! Love going to her! She is also a wealth of knowledge and I always learn something new about products and styling tips.

Heather cut my hair before I went back to school and it was amazing. It was the first haircut I’ve ever actually loved. Will never be going to anywhere else until the day I die

Awesome!!! Heather is amazing...a magician with the shears...always is my miracle worker. On top of that her studio is adorable. Thank you!!

Wonderful

Stay away! Salon would only schedule me for an appointment 3.5 weeks out, and then when I showed up for the appointment no one was there and they were closed. I had needed this appointment and had finally arranged child care for my daughter to make this appointment. They never called me to cancel or reschedule before the appointment. I called and left a message at the time of the appointment and they never bothered to call me back to explain why they didn't keep the appointment. This is inexcusable customer service. No matter what would have happened to cause this, it's still a business that needs to be run and it should have been handled accordingly, and it was not. Once they finally called me back, the owner was absolutely belligerent and extremely rude and no reparations were made. I was told "Honey, it's just hair." Apparently that is this "hair salon's" customer service motto. Stay away from them! This is not the way to run a business. So much for the customer is always right. HORRIBLE customer service