Madison County Health Department

Recently went to obtain my child's birth certificate and was very impressed with the staff and experience as a whole. They greeted me upon entry, there was no wait time, they worked quickly and efficiently while being kind and professional. I was blown away that this was a public service experience that I left without any complaints!

Cannot say this enough. Staff was so friendly. And so nice to me and my daughter. Quick Service and we’re so helpful. Appreciate all the staff that helped us that day.

Just wanted to come on here and give 5 stars for the lady that did my pap and breast exam today. I wish I could remember her name because she was so great. Very kind and professional, and checked other things that she didn’t have to as well. She seemed to genuinely care for her patients. Last year it was someone different (don’t remember her name) and she was rude and literally just didn’t seem to care about anything but doing the exam and making her money and getting me out of there. The service here isn’t usually the best but she was excellent which is why I had to come post a review.

They were the best I wish I could remember the lady took my blood name and the lady did my shots to be cured they made sure I was good before I left they made sure my blood pressure went down before I left they took good care of Me and I got my hiv std results back two days later I was negative for everything even tho I was tested for std I still was taking good care of

Just moved to the area and didn’t know I needed to transfer my daughter’s immunization shots in order to get her enrolled in school. Got here 40 minutes before closing on a holiday week and Travis G was absolutely amazing. Helped me and gave me a list of local resources! Thank you for being another bright light during the crazy time in my life. We need more people like you around.

The lady in the vital records dept was so nice & very helpful. Could not have gone better. She brightened my day!

Many kudos to the Madison County Health Department. My daughter and I arrived at 2:45 without an appointment and were directed to a line where we were given the paperwork. The young woman saw my cane and said my daughter could take the paper work in and a nurse would come to the car to administer the Covid vaccine which she did. Another lovely young nursing student came and stood by the car for the required fifteen minutes. When time was up she gave me the appointment for the second vaccine. We were back home by 4:00. As an eighty-four-year-old with cancer, I was thrilled with this whole process and so grateful to have the first vaccine. Thank you all for your efficiency and caring. Dot Millirons

Fantastic Appt. Everyone was so awesome. The Nurse Practitioner was very gentle during my PAP and understanding of my health problems. they even helped me get funding to have 2 Mammograms done. NP and nurses were so awesome. Only advice I'd have is tell the receptionists to smile when they greet people!

I went there for the first time. It is during the covid 19 pandemic. Chairs were separated for social distancing. The woman at the front desk was very helpful on the phone as well as in person.
Things moved quickly and nicely. Staff was friendly and environment was clean.

I went to the Environmental Health Division to get a permit to replace my septic tank system. I found the ladies out front to be very friendly and helpful. The inspector"Blair" came out and did her inspection for the field lines and did the permit. But at the contractors request she came back to meet with the Contractor and Engineer to discuss changes that could be made that would reduce the amount of work and the cost. After meeting with the Engineer and Contractor she issued a revised Permit. She went above and beyond the call to help a customer. All of the people I had dealings with in this office were great.

I had to come by today and the staff in the records dept. were great! Very nice and didn't wait long at all. Great experience!

Nice staff some of them are more fliendly than other one. And they are Clean, bathroom and rooms

My personal experience with this Health Department has been exceptional! They have provided me with outstanding medical care services. This facility has gone above and beyond to meet my health needs. Thank you all so much!🤗

Kathy helped us fix a records problem with immunization records and provided excellent service with a smile. So helpful. Thank you!

Went to Vital Records, amazing customer service quick and caring. Thank you for a great experience.

Considering what little they have to work with I think they do a pretty good job. In the 3 years I used their family planning services they were always very good to me.

might have to wait a while but it’s no problem , the staff here are very hardworking & always busy … they’re very patient with me and always understanding

Went in for a flu shot. Not busy. In/out in less than 30 minutes. Everyone was friendly and professional.

Wanted birth certificate. 3 people waiting in front of me. In and out in less than 15. Everyone was nice and informative.

I have had nothing but good interactions with the staff here. They were very good to me and my children.