Big O Tires

The rep I worked with, Tyler went above and beyond to find the style of tire I was interested in. Appt was quick and easy and the finished product looks great. Got an oil change while it was there as well

Took my car in for battery issues and they offered an affordable quote to diagnose, then gave me all the information I needed to address the embarrassingly easy issue that I had caused. However what made me want to go on here and leave them a 5 star review is the fact that without even mentioning it they fixed a minor cosmetic issue with my bumper, it had to be them because the clip was broken and I could not fix it myself. I noticed it a couple days later because I didn't even look for it. Blew me away! Absolutely fantastic customer service and they were quick as well!

Excellent customer service. Taylor, Shannon and Jordan were top notch. They showed me exactly what was going on with my truck and made the repairs efficiently. I was truly impressed with them all. We will definitely be back.

I had a great experience at this location yesterday getting four new tires. I really appreciated first of all that Shannon called me the day before to confirm my appointment and go over the potential cost. Then being in the store Shannon continued to be kind and patient and my appointment was done in a little under an hour which I appreciated. I usually get my oil changes done at my dealership, but I felt so comfortable and taken care of there that I went ahead and made another appointment for Monday. Highly recommend this location and their staff.

The team is thorough, very friendly, and very quick to get your car back to you. Jake, the store manager is a very down to earth, warm and helpful manager, who leads a team that cares about the individual, doesn't give you any lowball prices, and make sure to give quality work. I definitely recommend them for anything you need to be done quickly and efficiently, they have not failed me yet.

Jacob was so great to work with! I am not local and had a blow out on the highway. He assessed the situation when the tow truck brought my car in. He contacted the tire company that sold me the tires to see if I could get the roadside assistance. He was very kind friendly and made sure my car was up and running in a short time.. I would definitely travel for 45 minutes away to use him again! Great experience with him, and Big O Tire. I would definitely use them again.

Great customer service; friendly, knowledgeable, communicative. Jake price matched a competitor and was upfront with any additional costs that may occur with the installation of new tires. I would highly recommend this location for your automotive needs.

A place you can trust. Not to mention a place with one of the best warranty in the business.. and a 22 pont inspection at on every car. Great sales team if you're looking for a place you can trust. Take that chance you won't regret and become part of the bigO family. A service provider you can count on.

Always helpful! Bought 4 new tires 11 months ago. Recently had an issue with one going low. The guys always drop what they are doing to get me back on the road. This last time the tire was too damaged to repair, and they got it replaced and back on the road within 2 hours of dropping it off at lunchtime! And I only paid labor. Thanks guys!

Personally been taking our 3 vehicles to Jake since he started at this location. The ownership has changed several times but the quality of work Jake and his team hasn’t changed. I’ve had problems but one thing is Jake always seems to know a solution that’s fair and always makes it right.

Big thanks to zeke and crew at Big O Tires! I was on a trip and are tire popped, sat at tires plus for an hour, they didn't touch it called Big O Tires had me in and out in 20 min! Thanks guys!

I was very impressed with how the location had changed. My service was over the top. Dan took care of my oil change before I get comfortable and connected on their free Wi-Fi. Then I had a concern about my tire before I left. Even though he was booked he snuck me in between to put my spare on since my tire had a bolt in it. I would come back and look into new tires. I thought that was amazing because I didn't know what I was going to do. Thank you so much Dan you were awesome. I will return. Also a big 👏 to that new waiting area. That's the best I've ever seen in this city, but not considering dealership. 😁

The team at Big O on Ambassador Drive in Kansas City,MO are great. They always treat me professionally and friendly. They seem to be committed to their customers. Not just there getting a paycheck. They are thorough!

Best Big O in the metro area. Excellent customer service. Jake is incredible to work with and very knowledgeable. I was a discount guy until I came to this shop

Jacob at the skyview branch was kind and friendly. Explained the level of wear on my brakes and rotors, without pushing me towards upgrades. Their alignment package and repairs were far better priced than the dealer. Will be returning here in the future 👍

Had my struts changed on my bmw x3, was quoted wrong at first (everyone makes mistakes) still came cheaper than actual bmw dealership, didn’t charge me for extra labor, overall great service and people

Great experience.
My day started with a blown tire on the freeway at the beginning of a 9 hour drive. I called Big O Tires to see if they could help me out with my situation. They got me a name and number for a tow truck service and quickly got me to there shop. Where they assessed the damage and gave me my options. They were reasonably priced tires so I bought all four and got my brakes replaced. Very fast, and friendly. I was back on the road in just a couple hours.
What a great experience

My experience is always been great at big o tires and have used them for years. They found that I needed a new radiator cap instead of a head gasket, which was good news to me.

Bought a set of four about 6 weeks ago, from this location and I just realized I never reviewed the excellent service and guidance I received during the selection process. A purchase of this size is never something you look forward to but the coupons and financing they had available made the process quick and easy. Thanks, Big O!

I was traveling through Kansas City 2000 miles into a 3000 mile roadtrip and blew out a tire on my 1947 Ford. The guys at Big O got it changed and got me back on the road really quickly. They were awesome.
Thank guys.