Expert Auto Repair

Thank you, Expert Auto Repair! With my stepdaughter fresh out of the hospital after surgery six days before, we were more than ready for the hour-and-a-half ride back to Crestview. Then, one of the doors on my wheelchair-equipped van would not open. My wife drove the van to Expert Auto, where three of their men fixed the door in a few minutes, allowing us to return to Crestview instead of staying another night at the hotel. In such trying times, it's good to know that good people are still willing to help others. Thank you again, Expert Auto Repair!

My car had a terrible vibration/shaking when i drove it. It had gotten so bad it felt like the front end was just gonna fall apart. I had it towed to Expert Auto Repair. The men there were very thorough & informative. They kept me updated throughout the process. It truly feels like a whole different car! It's nice to drive and not have to hold the passenger seat because it's shaking so bad it's rattling on its track. It shifts so much smoother. I appreciate all the research, trial & error, and communication throughout the repair process. Honestly I had never heard of this business before. I knew it wouldn't go much farther without repair so I Googled the nearest repair shops near me. I read a lot of good reviews and felt confident that I was sending it to a great business. I definitely would consider sending my car to Expert Auto Repair for future repairs.

Shawn was really nice and helpful. We thought our daughter was being scammed by another auto place. Shawn took the time and explained the issue and why it is so expensive, then he charged us $1,000 less than the "other" guys. Thanks for taking care of us!

After spending several minutes examining my car, the owner determined all I really needed was a new battery. And then he didn't even charge me for the diagnostic. I will definitely be recommending to everyone I know.

I located the gentleman on google. I was in from out of town and told him what my problem was with the car. He requested I come over and he would check it for me. He was fantastic! Fix the car in a short time and was very reasonable. The only regret I have is he lives 5.5 hrs away from me. He would be my go to if we lived near each other. A genuine person.

Would highly recommend! They helped get the part I needed and installed in little time. Very nice, and respectful people.

Very knowledgeable. Super friendly. Very patient and trustworthy. They went above and beyond to make sure i knew everything wrong with my vehicle and that i fully understood the diagnosis. Not money hungry , just genuine good people who want the best for their customers.

Seen an ad on Facebook about them looking at your A/C for free so I decided to give it a shot. Majority of the local shops wanted around $150 just to look at it and they were all slammed. In less than 10 minutes Shawn was able to tell me that my compressor wasn't coming on. He went the extra mile to see if it was bad and it turned out to be good and that I was just low on Freon. Shawn told me to save my money and just buy a can of Freon at the parts store. I did that and it leaked out in 24 hours. I took it back for him to work on after his honesty on a Wednesday and got it back Thursday. They were able to find a few leaks and all wrong sized orings from the previous owner. He also found a bad relay for the radiator fan so my van wouldn't over heat. Now my A/C blows cold as ever and I'm 100% happy with the work and customer service. One of the VERY FEW shops that are honest and reasonably priced. I'll definitely be back for anymore problems that I can't take care of and also recommend them to everybody!

Got quick and friendly service. Diagnosed my issue, got me prices for parts / labor separately, and there was a super friendly pup that greeted me on that day! Answered all my questions, didn't rush me. Will return and would recommend!

This company and the owner went above and beyond for me when he didn’t even have to . Instead of doing what he could of done to make a lot of money , he told me he wanted “to be a human first” . I was sold a bad car and he spent a long time overlooking this vehicle for me . He called me personally on separate occasions to give me advice on what I should do . (Advice that won’t bring him any money by the way) . Thanks to him I used the info he gave me and am now being able to be put in an even better vehicle . I can’t thank you guys enough for your humanity and amazing customer service. If you’re looking for a mechanic who’s not only a business man , but a man who is an awesome human , look no further !!

Highly recommended! Our service advisor, Muk helped us handle a mysterious and difficult situation with our Hyundai Santa Fe.
The Hyundai dealership was recommending some very expensive repairs and expert auto care was willing to do those repairs at less than half the price of Hyundai. However, the diagnostic computer was no longer providing codes to indicate the issue and the car was again running fine mysteriously. Muk could have advised on providing the costly repairs, but he did not because he saw no good reason to do so, and I really appreciated his honest and ethical handling of the situation.
We were from out of town, and he could’ve easily taken advantage of us, so I definitely recommend expert auto care as an honest and ethical auto care service. We proceeded with replacement of both O2 sensors as part of preventative maintenance and they did a great job, so I was able to drive the car back to Atlanta with confidence.

Wow. And awesome. I've been having difficulty with a 2003 Camry which was having what I and another repair shop thought were alternator problems, and everything seemed to point that way. The alternator had been replaced under warranty by the other shop two times, and one of those was with another brand to hopefully find a better alternator for that car. The problem only happened part of the time and not consistently. Sean, Muk, and their fine mechanics took my car for the day to monitor its performance. I was realistically looking at potentially needing an expensive OEM alternator to bring the performance of the charging system back up to specs. Muk called midafternoon to tell me that the problem was traced to a defective battery and that I could pick up my own battery if I wanted to. I thanked Muk and asked him for what the charge would be since his mechanics invested their time, Muk and San invested their time when originally talking to me, etc. Muk said there was no charge for their services for my car today. Wow. Awesome. And thanks!

The owner took the time to come out to the lobby, sit down, and explain what was wrong, how it works, and what the fix will accomplish. He was friendly, helpful, and knowledgeable. The receptionist was very friendly, helpful, and attentive. I have a neurological issue that causes me to short out mid sentence and entirely forget what I was saying or even the subject topic. That happened while on the phone with him, and he was so kind, compassionate, and patient. I found out afterward that he is the owners son. This is a family owned business done right. Both answered all my questions thoroughly. They were able to diagnose and fix the problem quickly and saved me a lot of money. A previous mechanic told us something needed replacing (O2 sensor) that actually didn't. And did replace a part that didn't need it (Cylinder 4). It was acting up as a symptom of some other part (intake hose/boot was torn). Once the boot was replaced, the O2 sensor and the cylinder 4 misfire worked correctly again. So we can return the O2 sensor and didn't have to pay for the labor to replace it unnecessarily. The old mechanic we had apparently just runs the computer and replaces whatever it says. Instead of fixing/finding the actual problem. Hooray for this place, saving the day and getting us safely back on the road after about a month of car issues. I will be going back on Friday to have them repair something else they found today. A noise I'd been thinking was the exhaust for over a yr was actually a combo of the intake boot/hose being torn and wheel barrings being shot. We replaced the boot today. Wheel barrings Friday. Thank you, gentlemen, for not taking advantage of me just because I am female and don't know much about cars. We found our new mechanic, and will recommend to local friends. Keep up the great work, guys!

First Impression: these guys are top notch. Definitely know their trade; and just as importantly, really really seem to care about their customers and take care to provide honest advice and great service. Highly recommend.

Muk worked with me and was amazing! They went above and beyond after pep boys tried to rip me off. This is my new go to shop! Trustworthy for sure!

We had a van that had a cracked radiator and they were so quick to get it replaced and back on the road. A week later we had an antifreeze leak which caused steam to come through the vents in the dash. We called Shawn which is the owner of the shop and he asked us to bring it back in so he could take a look at it. He was actually able to bypass the problem and fix it at no charge which was unexpected for sure. Even trying to leave a tip for the work he didn't take it. All he wanted was a review. Word of mouth goes a long way, if you need any type of mechanical work this is the place to come

We had a check engine light come on while on vacation. The service men here were kind and very knowledgeable! He explained what was wrong in a very easy to understand way and we drove away with no bill! He said that we hit a bunch of water and said if nothing else was going on, it would be completely safe to drive. This repair shop was a pleasure to visit! It's good to know that there are still honest mechanics out there! Carole Tinsley

We dropped in from out of town. Our car was running hot, so wanted to get a diagnostic. Shawn, the owner, assisted us and provided exceptional service. He was extremely knowledgeable on many types of cars and didn’t charge us for taking a look at our car….and replenishing the fluid in our radiator. I highly recommend giving this business a shot!

Honest and reasonable. They go above and beyond to diagnose your vehicle and it's only 50 dollars for diag. The cheapest I've seen anywhere. A mechanic will personally ride in your vehicle and hook up the code reader and perform OEM checks while replicating the issue you have occurring to make sure they aren't "just throwing parts at it. Overall a wonderful experience.

If you are looking for a honest mechanic you’ve chosen the right shop! Best place in town by far.