Vacman & Bobbin, LLC

Went to concord shop and spent an hour with the owner learning about vacuums, his information proved we had made the wrong decision with our first internet commercial vacuum purchase. Ended up with a model backed by his expertise and parts to fix our old model. I would recommend stopping in for any person with central vac or regular vac questions or issues!

The cord for my sewing machine was missing. Ordering one would have taken days. These folks had it in stock! I was able to pick it up in a couple of hours. Fine, friendly place, super helpful! I will go back for the fabric store when I have time to enjoy it!

The owner and son's were very helpful, they really took the time to listen and offer suggestions.

Great business. Had our vacuum (purchased elsewhere years ago) serviced here after we noticed a noise. They took it apart and inspected the motor for damage, cleaned and lubricated it and cleaned out the brush head for a very reasonable price. Very upfront and honest about what they found, did not try to upsell or push unnecessary services. Kept me informed through the process and gave me options.

When we had another small issue with the vacuum after the repair, they took a look at it the same day I brought it in, gave it a once over, and had it back to me within a few hours. They explained the issue (most likely a faulty bag) and assured me it was tested and good to go.

Both times, everyone was incredibly polite, friendly and knowledgeable.

Great place to do business!

We recently went to Vacman & Bobbin to purchase a new central vac system for our home. Our buying experience was very enjoyable, and fun actually, as we enjoyed many laughs while there. They are very knowledgeable, know their products and helped to steer us in the right direction with a quality system best equipped for our needs. They were extremely helpful in sending us home with everything that we would need to install our new system and more. We highly recommend to anyone in the market for a new vacuum or system.

I can't say enough good things about Caroline and Steve. I had been going to Vacman & Bobbin for a little while to purchase fabric and accessories for quilting. I stopped quilting for a couple of years while my mom was sick and I was taking care of her so I hadn't been in the store in over two years. I walked in yesterday and was greeted by Caroline and she recognized me BY NAME, asked how mom was (she has since passed) and was as helpful and kind as always. I got what I needed but one item wasn't in the store, so I went back today to get it. Steve greeted me, smile on his face as always - he also recognized me and gave me a big hug! I know I can go to the impersonal box stores or buy my materials online, but why would I when the good people at Vacman & Bobbin make me feel like family?

Great place, explained (in much needed detail) how to use my sewing machine. Very patient and kind even. Highly recommend. I look forward to the classes when my home construction slows down.

Brought a Sebo vacuum to the Belmont location yesterday for repairs. Steve was so helpful and friendly and Joel was able to fix the vacuum while I waited. I highly recommend this outstanding family run business.

We love our new sebo! Steve knew everything there is about a vacuum. All the staff were knowledgeable, kind and helpful. We had a small issue and they stayed late after closing time to rectify the problem. We are new to the area so it was a surprise visit to their store. From the time we walked in till our small problem was taken care of it was a great experience.

Can't say enough about the family that owns and runs this business. Always go out of their way every time. Thank you so much. I appreciate all you have done for the past 15+ years and many great vacuums and service you provide my business.

Excellent service and friendly helpful staff. Reasonable rates to fix my vac. Ready when promised.Went to pick it up and staff gave me a cold water as it was hot out. Sweet...carried my vac to the car for me. I give it 10 stars if I could!❤

The staff (and Steve) at Vacman & Bobbin are amazing. I was in the midst of getting my house on the market and my central vac died. Steve immediately came out and was able to get me up and running in no time. They are friendly, knowledgeable, and trustworthy. I would recommend them anytime.

I just purchased a Sebo from this store, and the whole experience was phenomenal. The staff were professional, knowledgeable and experienced. They take pride in their product and deliver excellence in their customer service. I give them a 5 star rating.

Bought a SEBO vacuum from the VACMAN last year totally pleased. Brought back the Power Head for some minor repairs. The best vac we have ever had for dog hair, we have a Golden. Service is great friendly staff

We've owner Kirby and Electrolux vacuums for the past twenty some years, and it they were beyond due for replacement, but I did not want to spend another $1200 to replace either. The folks at Vacman and Bobbin recommended the Sebo Airbelt K3, and we couldn't be more satisfied. Lightweight and powerful enough (we have a dog that sheds constantly) and bought the hand held power brush with extension hose. No more lugging the vacuum up and down the stairs to do the stair carpets. No regrets. We had one small issue with the vacuum that was taken care of right away....no questions asked... and compensated for out troubles with extra bags. Couple all that with great sales and service. Highly recommended.

My husband and I have been several times. We got to meet the person who runs the show and she is very knowledgeable and was most helpful! Look forward to getting our supplies from them.

Just purchased a Sedo vacuum from Vacman&Bobbiin with the help of Kim that works there. She was honest and very helpful my wife and I were very pleased with her knowledge and kindness wouldn’t deal with everyone but Kim. we give 5 Stars. Thanks again for your help. Dave&Carrie Furber.

Joel and the crew were very helpful both over the phone and in person! They fixed my machine for the expected price and even went above and beyond and fixed a couple of other small items they noticed while they were working on it! Support your local store or they won't be there for you when you need them! Thanks Joel and the Belmont Team of Vacman & Bobbin!

Everyone is so friendly, knowledgeable and helpful in this business. The owners are true down to Earth folks making an honest living helping people choose what’s best for their needs.

Looking for vacuums, bags or parts? Need a new sewing machine? Vacma & Bobbin is a one stop shop. Kim is so helpful!