Maki Consulting

I have had a fair amount of computer repairs done over the past 12 years. My experiences with repair places have ranged from as expected to downright bad. Recently I had a sudden PC failure, and it was of no fault of my own. In spite of trying many things, in the end I had to get a repair done and the place I usually take it to was unable to provide services. So, I called around and I rather got no return call, the business had very limited days and hours, and if I did get someone the quote was so high that I would be better off buying a new computer. I did call Brian on the suggestion of many and he returned my call within an hour. He found out what was going on and by that evening I had my laptop dropped off to him. By 8am the very next day he already had my laptop up and running and ready to be returned. Best part was, the price to repair was so shocking to me because I was expecting to have to scrape my bank account down to nothing (meaning just a tad under $200), but nope. The repair price was beyond what I felt was fair. Try like 50% less than I thought it would be. Not only that, but he actually dropped my laptop back off right to by door, went the extra mile to provide my files on a jump drive even tho he saved them and had them reinstalled back on laptop. He also provided me with a few little extra items and one being a book he wrote called, "Where's The Real You In Technology". Nope, no extra charge for that. His service was beyond stellar. He was kind, he listened, and he laid out the plan. NO surprises, no confusion, and in the end no extra stress for me such as wondering what was going on, waiting days, if not weeks to get my computer back, and no worries about surprise price increases. So, if you need someone to be honest, return your calls, be willing to go beyond expectation to make sure you get your computer back in working order in reasonable time, keeps you in the know, and above all... Beyond reasonable prices for his services and work..... this is the business you need to call. He has me as a returning customer until he no longer does it. You can't go wrong here. Thank you again, Brian!

Brian can be trusted.

EXCELLENT service!!