Laura Santoro, MD, MPH

Dr Santoro took the time to listen to me and asked many questions to understand my past medical history on my first visit. Each visit, subsequently, she takes the time to understand what that particular issue for that visit entails. Dr. Santoro communicates quite well and assures I understand the medical path I should be following.

Dr. Santoro is a great physician. She is warm, friendly, non-judgmental, and actually listens to my concerns. I've had several physicians over the years and Dr. Santoro is the one I have felt most comfortable seeing. Highly recommend.

Excellent doctor!!
VERY PLEASED with quality of health care. Very helpful!
Everything went as scheduled - no waiting.

I'm sure she's fine if you have run-of-the-mill issues, but her ability to think outside the box is poor. Her listening skills are also very poor. She always acts as if the patient is mistaken or lying if the answers she receives are not what she wants to hear. Her ability to identify possible underlying causes is extremely poor. She also never follows up.

The office staff is not good. They have a "not my problem" attitude. The nurses are good though. Overall, I would highly recommend against receiving care from this doctor if you have non-standard medical issues. She will waste so much of your time, and in the process do more harm than good.

Since transferring to this doctor a few years ago, my health has significantly declined. She refused to continue treatment that kept me stable, and now that my health is in freefall, I have been unable to get through to her that my situation is nearing the point where I will be completely disabled. She has no empathy, she's judgmental, and has no real intellectual curiosity.

Her approach is purely business, and the clinic is very McHealthcare.