Rockford Auto Group LLC

This is the most honest dealership I have ever had the pleasure of working with. First of all, they have the cleanest used cars around. The owner despises rust and makes sure he doesn't sell anything with a speck of it. Many of the cars are brought in from sunnier states and it shows, not only because they aren't rusted but the paint is also in better condition than normal. I bought a 2014 Golf and it was in fantastic shape, price was great too.

Here's why I actually took the time out of my day to leave these guys a review though. A couple weeks after I bought the car, a check engine light popped on. I called the owner and he told me to bring it in to a shop, that he would cover the repair costs. When it turned out that the issue was actually very expensive to repair, he had a conversation with me and we agreed the best thing at that point was for him to simply take the car back and give me a full refund. He proceeded to do exactly that, even paying for the tow to get the car back to him. If he had been a less honest person, I really had no legal ground to stand on; I would have been completely screwed.

Despite the fact that the car ended up breaking down, I have absolutely no doubt that the dealership had no ill-intentions when they sold the vehicle. This was just a case of bad luck and they could not have handled the situation better. And that's actually exactly what I think anyone really wants from a car dealership: committed honesty to good business even when things go wrong. Would 10/10 buy a car from them again.

I purchased a 2015 Nissan Rogue from here, they where friendly, professional, and very clear about what had been done with the vehicle, with a very thorough report of what all they checked the vehicle for that I got to keep. They also had carfax ready when asked about any accidents and helped explain what everything meant. I am HIGHLY satisfied with my new used car. I highly recommend this place for a new used car. Great customer service and friendly informative staff.

Giovanni was a pleasure to do business with. Referred a vehicle to my shop and was helpful every step of the way. He takes care to make sure the cars sold there are solid. Would definitely recommend.

Purchased 2014 Jeep Grand Cherokee geovonni was professional easy process no hassle everything went smoothly and I got my dream car definitely recommend thanks Rockford auto group!!!

I bought a 97 Skyline GTS from here and it is an amazing beautiful car. It was a quick and easy transition with great service. I’ve even called back a month later with some more questions and got some amazing help from them!

Detailed and Professional Customer Service with Knowledgeable Staff that are Patient and Courteous. Great place to Purchase Quality Pre Owned Vehicles.

Great dealership to work with! Jovanny was very open and transparent about the condition of the car and what maintenance work they had done.

Got a great deal on a super clean 2016 Toyota carolla. Giovanni is the best. Honest and super reasonable!!! Highly recommend for your next car!!!

Giovanni is a great sales man very professional and doesn't beat around the bush. very straight up and laid back.

I was able to find the exact kind of car I wanted at a reasonable price! I kept in contact with the owners until we found the car I wanted and was able to take it home that same day I went to test drive it. It was my first car I purchased and am very happy with it!

We highly recommend them for a car, Jovanni is honest and straight up guy.