Illinois Vehicle Auto Insurance (Xpert)

Great customer service. Very professional polite. I was transfer to a secure line to enter my card information for my payment after everything went ok the call got disconnected. I was going to set up auto pay with Karla and not even a minute pass and karla call back letting me know that the payment went successfully my first interaction was with Maria she is awesome and now Karla... thank you thank you I look forward to being a long time customer.

Carla from the wakanda office helped me out a lot I was so grateful because I have been trying to get in touch with someone and she answered and she was so polite and nice thank you Carla for easing my worry you have a wonderful and blessed day thank you expert insurance for having such a wonderful staff member

Karla is Awesome very patient,Honest’Customer service is Outstanding.Thanks karla your greatly Appreciated

Maria is a good person to talk to when you have any problem, she helped sort out my suspended plate number issue, very attentive to my complain

Maria did a great job taking my car insurance payment over the phone thanks for your business 😉

Maria did a excellent job taking care of my insurance needs great job

I was so glad to be able to make my payment on the phone , thank you for making that happen

Karla was so courteous ,and polite. She didn't put me on hold and I didn't have to wait all day for my confirmation number. I truly appreciate Karla for her communication skills. Thank You Karla

Michael was very fast and accurate. Recommend asking for Michael. Did a good job!

Karla was very clear on information to help me decide my coverage. She is professional, friendly and knows her job very well. The whole experience was very informative and she did it with a smile. Thank you to Karla for taking the time, you’re a pleasure to work with you have a loyal customer.

Everyone is always so helpful and courteous.

I received great service from Karla!

I appreciated Michelle's professionalism and stout knowledge base!

I had one car flooded and an accident in another car. They took care of me with no hassle and no hesitation! Great company and the cheapest I've seen thus far!

I received excellent service from karla

I've been with them for years now great customer service never had a problem.

The woman at the front desk was very helpful and professional. The process to start my insurance was very quick and easy. Would definitely recommend!

Easy to deal with no late fees call for a free quote we both get a 15$ gift card. Why not check out their prices and get a little something for doing it.

Have been using this insurance company for a few years now and they are always very nice and helpful, the girls there are friendly and responsive. Silvia has excellent customer service and is very caring and sweet, I would definitely recommend them.

Been going here for years & Karla always gives out extraordinary customer service to her clients & is very professional. Always very polite with any questions. Highly recommend them!