Shannon's Custom Floors & More

We ordered countertops 3 months ago and kept getting excuse after excuse why they weren't being done. Originally told that he could have them done within 2 weeks. We had to call nonstop to figure out when they were coming and why they hadn't showed up when promised. The lady in the shop, kept saying "I was just about to call you!" Even though she NEVER called us first. No communication and never got the countertops, finally called 2 weeks ago and told them to just cancel the whole thing and just to give us our money back. that also took multiple calls and randomly stopping by the shop to get done.. If you have forever to wait for your work to get done. Then this is the company, but if u want work done when promised then go somewhere else, it's worth the extra couple hundred bucks u may save.

I had them install carpet inside my home and cool seal my metal roof about 3 years ago. Carpet job was good but my roof has been having problems since. The workers walked around on top of my awning and broke the seal between it and my roof. Ever since then the owner has been hard to get a hold of. When I have talked to him, he makes promises and doesn't follow through. I suggest to pay a little more and get the job done right.

Nope. Stay away and find someone else. He doesn’t even deserve one star. His quote was reasonable so I put down his 75% and waited. They rescheduled installation 3 times and when they finally showed up it was like some kind of circus act. They had made so many mistakes and such poor work, all the countertops had to be redone. I wish I could add a few pictures so you could see his poor craftsmanship. he was in a hurry and I could tell. Granite Countertops-you can see misaligned corners and all the seams are ugly. The top bar was short and has no edging. I refused to pay the remainder of the bill. There is a reason why he charges 75% of the bill in advance. Because he will still make money even if you don't pay the balance. Stay away from this company unless you want aggravation and hassles and loss of value. Since using him I have heard of several friends that had had the same treatment and abuse.

The front desk lady was extremely rude. Went in to get a few scrap pieces of granite/marble slabs for some projects and she was rude throughout the whole visit.

No stay clear Bad...........