Brookshire Brothers Pharmacy

The special ordered my medications so they will always have it. After a few trips they remember who you are and have everything on the counter waiting for you.

Fast and usually dependable.

Great

Takeing care of everyone

Slow, lots of people in line. Some said waiting for 3 hours.

A smaller pharmacy which does cause an occasional delay if they have to order something unusual from out of town, but very friendly staff that will remember you, your family, and regular prescriptions. The pharmacist does a very good job of remembering your medical history and possible drug interactions. Highly recommend.

For the second time in a row we have had problems with this pharmacy. We called ahead and were told the prescriptions would be ready in one hour. We waited the hour and came to the pharmacy. Prescriptions were not ready. We were given a beeper and asked to wait. After 15 minutes we were called back. The prescriptions still were not ready. We waited longer and received a text that stated that the medicine was filled and ready for pickup. When we checked, it was not ready. After another 20-30 or so minutes(and three more trips through the line) the medicine was ready.

The people working here are very sweet and understanding, but this pharmacy is so poorly organized that it is hard to work with them. Sometimes they seem to not even know which medications they have and which they do not have. We have had to move a prescription to another pharmacy after waiting an hour for them to fill it. I understand that this is the only choice for a pharmacy within 30 minutes, but we will not be coming back here anymore. It is worth the extra trip to have a reliable pharmacy.

The store is small but okay for a small town. The pharmacy is ridiculously inefficient and definitely not customer service oriented. The lines are always long and service is extremely slow. Fortunately for them, which also means unfortunately for the community they are the only pharmacy in the area. The only choice is them or drive 20-30 minutes.

I recently bought a months worth of cancer medicine for my wife here at Brookshire's pharmacy, it cost $124.86. Before the next refill I discovered that I could go to any HEB pharmacy and get the very same (not generic) medication for $18.24.
The bottom line is simple, a small town grocery store (or pharmacy) does not sell quality, they sell convenience, that's why we endure Walmart. Unfortunately for Brookshire Brothers this was over the top (B.S.) and I don't shop there at all now, whatever it takes, I'll go elsewhere. If they just screwed me on food then it's to be expected but making me drive 100 mile round trip to avoid their pharmaceutical strangle hold on this community shows what Brookshire Brothers is really all about.

The service is disgusting, the employees don't know anything, they don't even know where the medicines are, they close before the time they have to close, I don't recommend this pharmacy at all .