Christian Brothers Automotive Western Wake

Good experience overall. They diagnosed the issue promptly and were able to resolve it the same day. Shuttle service was very courteous. I was a little disappointed with their effort in filing the claim with my extended warranty company, but it all worked out well. Seem to be good people. Would definitely recommend.

Mechanic, Vincent, took time to check in detail my concerns, provided and pointed out causes of my concern under the hood in detail, advised possible future needs for check up. Was done within a couple of hours, provided shuttle from shop to home and return to shop. Engine running much smoother and quieter. Also, I had booked appointment at wrong location but front desk, Toby, got it corrected without any delay for service. Awesome experience! Will be back when in need, with gratitude!

My best friend Andi recommended Christian Brothers Automotive Western Wake. Carson worked me into the schedule last minute, and made sure I was shuttled back and forth from work. I felt that I could trust this auto shop and my Mini Cooper is running great!

Highly recommended! Very thorough, friendly, and they communicate very well. Will definitely go back for future auto repair needs!

Work was completed quickly. Communication was excellent throughout the process. The pictures and video that were attached to the inspection report were helpful as well.

Everyone is very kind and the work was done well and efficiently! They’re accommodating to most any request and answer questions honestly and with detail! This is definitely where we will be bringing our cars for the foreseeable future.

I was very pleased with the work performed on my car as well as the customer service and professionalism provided by those I encountered. And I appreciate the notifications (containing confirmations and updates) I received throughout the entire process - from scheduling an appointment through post-service. I gladly recommend CBA-Western Wake. Keep up the good work.

Went in to have my brakes looked at. They quickly diagnosed the issues and had the car fixed at a reasonable price. Everyone was very friendly. I’m really glad I chose to come here, and I’ll be back if any future car maintenance needs.

Always a great experience with Christian Brothers! It's easy to schedule, they do great work, the people are nice. What's not to love? I always feel comfortable with their recommendations and the workmanship and professionalism. Thank you.

Needed a 60K service, oil change and a mechanical issues checked on our Lexus ES300h - these guys were OUTSTANDING. Honest, reliable and educational. Really happy with the results. Took the time to explain why we were having the mechanical issue and how to mitigate it without charging us. Thank you guys so much!

I dropped in to pick up a 12 volt battery for my 2013 Avalon hybrid. I had planned to install it my self in the their parking lot to avoid setting an appointment and waiting. The gentleman at the desk was soft spoken and knowledgeable. He needed to know what series it was for I was replacing the original one with a traditional 12 ⚡. I went to my car and decided to disconnect the terminals so that I could view the writing on top of the battery. My 12 volt battery is in the trunk on the side.After obtaining the information, I closed my trunk. At that moment, I lost access to electronically accessing the trunk. The gentleman helped me troubleshoot gaining access through the middle of the rear seat by pulling on a trip loop wire that manually opened the trunk. He even gathered shop supplies and tools to help me for I was missing a ratchet set. He noted to remember to reinstall the battery vent line that allows it cool. I had no idea of such a thing. I took a lot of this employee's time, but he was determined to help me and to not leave me stranded. He honored a $10 discount on a business card that I had kept from a long ago visit. I was not charged anything extra. Normally, they do charge a small amount since it does involve some of their expensive labor. They live up to the morals that one would expect being named Christian Brothers. On my invoice listed a service advisor named Carson Burton. If this was you who kindly helped me, I thank you!
I am grateful for your help.

Tony Bray

Fantastic experience at Christian Brothers yesterday! Great communication, fair pricing (30% less than estimate!) and easy to work with. Well done!

My daughter had tears of joy after visiting this auto service. She desperately needed an oil change and was setting money aside to have other services done on her vehicle in the future. These fine people not only changed the oil but serviced the other mechanical problems the vehicle was in need of without charging her . I thank you so much! There truly are fine, Christian people in this world!!

I have had nothing but positive experiences at Christian Brothers. They have always been kind and have always been straight forward with me. Their service has always been super fast.

Christian Brothers has been helpful to us in servicing and taking care of warranty questions on a prior car as well as providing some insight into a potential car we wanted to buy. Carson, Matt and the rest of the crew have have been helpful and knowledgeable in these processes and we won’t hesitate to use them again.

Carson and the staff at CBA had a same day battery check and replacement for me! Thanks for the friendly service.

Brought my car for emergency power steering repair while on the road from out of state. Carson was good to talk to and asked me details about car symptoms. They accommodated me and performed the repairs and I was back on the road at no time. Rates are reasonable.

Had my oil changed and front brakes and rotors replaced. Christian Brothers were very professional and had excellent communications via txt msg and email. Very good experience all around.

I brought my car here after experiencing some car troubles during traveling. They were exceptional in their service and I would come here again if I needed to.

Really nice people. Got me in last minute and did a thorough diagnostic test. Fixed my car that day and explained things to me really well.