Cricket Wireless Authorized Retailer

Yris in customer service was very helpful when my husband's phone would not turn on. She took care of him when he got the phone in September 2023 and knew it should be covered by Motorola's warranty. She was able to print off the receipt with IMEI number and stayed with us while we called Motorola. She was very helpful and is an asset to Cricket. Thank you Yris

tried to get my phone unlocked for 3 days , went to the N Ft Myers store & Yris helped me in a matter of minutes . She was extemely helpful & I truly apprecoate her help. She iss an asset to this store . No one else was able to help me ....
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THANK YOU Yris !

Absolutely phenomenal help! For the past week I have been struggling with my mint mobile service- calling for eight hours at a time only to be told IT would call but they never did. My dad suggested cricket wireless and that i should go to a store as a last resort and switch my plan. Yris, my hero, was a new employee, but she didn’t shy away from the problem when i explained it to her, as she helped three other customers she not only transferred my number but she set me up with a cheap and fast data plan! When my phone finally started to work we cheered and celebrated! Thank you Yris for showing me anything’s possible! 🥰

Had a lovely time getting a new phone for my mother! Yris was very polite,friendly, and engaging!

Yris was a big help and very nice made buying a new phone fun

The 1 star reviews are fake. I have had cricket for years and never had any problems and have traveled all over Florida and had signal even when noone else with me did. I took a trip to Missouri and never lost data or phone signal all the way there and back to south Florida. Metro is a joke and Verizon has no signals inland.

Was completely happy with the service. Logan was excellent. Very knowledgeable and courteous.

Yris was a great and very helpful and a pleasure too do business with

Amazing customer service Very helpful and David knew what he was talking about. Stop in and say hi to David for your next new phone. Very pleased with him. Thanks David

Emergency situation. Logan took good care of me today.

David and sheila helped me out big time. Recommend them both. Awesome agents. Always here to help.

Employee Jenn is great . helpful n service is great u can get signal anywhere unlike the other mobile phone plans

David was really helpful. I recommend him if you need any assistance at Cricket Wireless

The reps were sweet and helpful. They were also very informative

Excellent

Christian is awesome....thanks for such great service

Great service good people

Wanda is amazing

David helped

Señora Yris Me atendió de Maravilla!!! Muy buena atención e información precisa!!!
Excelente empleada de Cricket! Ojalá todos fueran así