Northern Neck Auto Parts

It's tough when you have to replace an engine and you go used instead of brand new. When buying Salvage you never know what you're going to get, and having to ship it from another state doesn't make it any easier. Northern Neck Auto had exactly what I needed, and after I purchased it they shipped immediately with a tracking number. Jimmy made this process flow really smoothly. I will definitely be back for more used parts

I was in need of a 2015 Subaru Forester XT amplifier. If I went through Subaru's website it would cost roughly $640. If I bought it used/refurbished it was $400. My people near the Charlottesville area told me about car-part.com. This website got me in touch with Northern Neck (NN). They had my amp and mailed it to me in a timely manner for an affordable $160. I held my breath during the install, but it works fine. Thank you big time NN!

The staff is polite, professional, and efficient. I purchased a transmission from them, and they delivered it in a timely manner. I primarily dealt with Tom. He was great!

Ive been in the customer service game for a long time ,and I gotta say, boy oh boy. These folk went above and beyond. Having looked at everything online from ebay to Amazon to Rock Auto and much more...I stumble literally on these guys. I was on the hunt day in and out for over a month. It seemed I was going to have to suck it up, save my money and spend between 200 to 400 dollars on a leather seat for my wifes car. Sad , right? I was on their website n saw what i was looking for but couldnt believe my eyes. To good to be true. The seat I was hunting for was listed at 67.50...
So i had to call and verify. Well they had it n i desperately needed it. With our air bag deployed in the seat theres no way it would pass inspection. So I had to see this seat. So they were able to send me pics to my phone.But the kicker is that I would have to drive 2 hrs n 45 min to get it.
So I did. I had pictures to go off of n it looked great. And I was pleased to see that in person this was going to be a perfect fit. So much so my wife suggested getting the drivers seat as well if it was in as good of shape. So I did. I also purchased some other items as well to freshen my wifes car up. I cant say enough about these folks. The gentleman Bruce who I had spoke with over the phone, rolled out red carpet. Ms Vickie was also a huge help in pricing to work with in my extremely tight budget. Even the lot puller Scott was diligent in hunting for the items i needed. Oh n did I mention me n Bruce were from same area in S. Jersey? So it was meant to be. The search still isnt over n I hope to rsturn soon to get both passenger side doors not only would they match ,but the price is far better than anything ive seen saving me money both on parts and not having to pay to get them painted. Thank God for this place and these people. So I'd say,,, if they have it...GET IT. it was well worth the almost 3 hour drive.
Thanks from my family to all of the family at Norther Neck Auto Parts. You saved the day!

It's a junkyard. But as junkyards go, these guys are pretty good. Always seem to have what I need. Prices are fair. They stand behind the parts and do a nice job making it right when things don't work out. You should have no reservations doing business here.

Craig on the phone was a helpful as a soul could be. Ended up getting what I needed closer to home, but it was still a pleasure just talking with him. Someone give that man a raise!

The best place to buy your new used auto parts! Great service!

Great service, fair price. Quick response and they had what we needed. Thanks!

Hey its very organized part place thank you for service God Bless your people that work there

Great place super fast speed getting your parts recommended to anyone

This place is great!! if thy don't have it on hand they will help you find it with their connections.

Fast service and they pull parts; customers cannot

Everyone was super nice and extremely helpful!!!

Helpful staff behind counter

Great.